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Mansfield Building Society: Mortgages reviews

View other Mansfield Building Society products
4.64
Based on 360 reviews, last reviewed 11th Sep 2025
4% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

My experience with Mansfield Building Society during... My experience with Mansfield Building Society during my mortgage process was straightforward and professional. The staff were friendly and helpful, an... Read more Reviewed on: 11th September 2025
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Declan j

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024
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Shaun
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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (360)

Great and considerate service

5
Easy to contact and friendly help and advice when needed. Reviewed on: 28th October 2020
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Mansfield Member Feedback

Familly Buy To Let Mortgage

4
Very good flexible lender - Took a little longer than normal due to Covid 19 All in all a good experience Reviewed on: 26th October 2020
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Mansfield Member Feedback

Efficient service experienced.

5
The people I dealt with were friendly and efficient. No problems experienced whatsoever, and I like the idea of interest only mortgages and that few lenders provide these days. Reviewed on: 29th September 2020
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Mansfield Member Feedback

Straightforward to deal with

5
Easy process and kept me informed of developments. Reviewed on: 29th September 2020
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Mansfield Member Feedback

Self build barn conversion

5
Despite all that’s happened with Covid-19 our mortgage was offered on the day the UK closed down - Mansfield Allowed us to extend the offer during lock down and then swiftly reopened the application after The extended period once’s all relevant financial checks had been confirmed we completed in Several weeks Mortgages Do take time - with Mansfield it was easier and always communicated with us Reviewed on: 10th September 2020
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Mansfield Member Feedback

All staff were always very helpful and pleasant

5
Very satisfied with the company and the service that I received Reviewed on: 4th September 2020
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Mansfield Member Feedback

Difficult times

3
The process has been trying and harrowing, The hoops that needed to be jumped through were too excessive and far too unnecessary Reviewed on: 3rd September 2020
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Mansfield Member Feedback

Quick and easy process

5
Everyone was we spoke to at Mansfield were polite and professional. The whole process was Quick and easy from start to finish . Reviewed on: 25th August 2020
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Mansfield Member Feedback

Very Easy

5
Very easy service. Looking forward to being a customer. Reviewed on: 25th August 2020
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Mansfield Member Feedback

Good rates & good service

5
I have been Mansfield's mortgage customer for 2 years. The interest rates were good, communications easy, and customer service good too. There was always somebody on the other end of the telephone line, even during the lock-down. Overall a very positive experience. Reviewed on: 18th August 2020
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Mansfield Member Feedback

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