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Mansfield Building Society: Mortgages reviews

4.63
Based on 338 reviews, last reviewed 11th Jul 2025
5% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

4

The mortgage met my needs but high interest rate The mortgage met my needs, as they were very specific due to circumstances, but was extremely expensive with a high interest rate. Fees for early term... Read more Reviewed on: 11th July 2025
Charlotte's avatar
Charlotte

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024
Shaun's avatar
Shaun

About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

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Mansfield Building Society Mortgages reviews (338)

Great service

5
Great service - just had a better deal elsewhere. I did ask to stay with Mansfield but they could not compete with the new mortgage offer I had. Reviewed on: 22nd May 2020

Interest Only Loan

4
2 year fixed rate Interest Only Loan Reviewed on: 30th April 2020

Slow application process and not competitive rates

2
The application process originally was very slow and we had to resubmit information many times. We have moved as you couldn’t offer a competitive rate and we have saved over £320 per month by moving. Reviewed on: 29th April 2020
Reply from Mansfield Building Society Thanks for your feedback, we’re sorry to hear about your experience. Please contact us on [email protected] or 01623 676340 to discuss and we’ll investigate this for you. Response date: 30th April 2020
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Mansfield Building Society

Disorganised

1
One thing was asked for then another when everything could have been done at the same time. Very long winded asked more questions than any other company. Which had nothing to do with anything. Reviewed on: 24th April 2020
Reply from Mansfield Building Society Thanks for your feedback, we’re sorry to hear about your experience. Please contact us on [email protected] or 01623 676340 to discuss and we’ll investigate this for you. Response date: 27th April 2020
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Mansfield Building Society

Wouldn't recommend

1
Unfortunately my experience so far has been characterised by stress, additional unnecessary expense, and poor communication from some staff (although some call handlers have been excellent, and very helpful). Reviewed on: 14th April 2020
Reply from Mansfield Building Society Thanks for your feedback, we’re sorry to hear about your experience. Please contact us on [email protected] or 01623 676340 to discuss and we’ll gladly investigate this for you. Response date: 15th April 2020
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Mansfield Building Society

Satisfied customer

5
I am very happy to choose this mortgage provider and mostly happy they choosen me too. Win win. Friendly proffesional staff. Easy to understand and helpful. All based on telephone conversation and documents sent through post. It was stress free process. Thank you S. Reviewed on: 28th March 2020

Great service

5
Throughout the service we have received has been helpful and efficient. Reviewed on: 24th March 2020

Great product and a great service

5
Great company, great product and the service I received was great - I guess that means it was Great ;o) NO seriously though, I felt valued, everyone was happy to explain things to me in a clear way and I would definitely use the Mansfield again in the future and recommend them Reviewed on: 13th March 2020

Friendliest Building Society I have ever experienced

5
Every time you enter the building you are made to feel welcome. Not only is it a place to deposit money or discuss investments it is a social hub. Many elderly people don’t have anyone to talk to but when they come into the society they feel part of a wider family. Reviewed on: 8th February 2020

Top administration

5
Everything from asking for a quote to completing the mortgage advance was done efficiently and professionally Reviewed on: 7th February 2020

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