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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.57 (364 reviews)

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4.64

Based on 364 reviews, last reviewed 8th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Great Customer Care Good communication and clear information was given throughout, which made the process much easier and straightforward. Reviewed on: 8th October 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (364)

Difficult times

The process has been trying and harrowing, The hoops that needed to be jumped through were too excessive and far too unnecessary Reviewed on: 3rd September 2020

Quick and easy process

Everyone was we spoke to at Mansfield were polite and professional. The whole process was Quick and easy from start to finish . Reviewed on: 25th August 2020

Very Easy

Very easy service. Looking forward to being a customer. Reviewed on: 25th August 2020

Good rates & good service

I have been Mansfield's mortgage customer for 2 years. The interest rates were good, communications easy, and customer service good too. There was always somebody on the other end of the telephone line, even during the lock-down. Overall a very positive experience. Reviewed on: 18th August 2020

Honest Building Society

Mansfield were excellent, they looked at our circumstances on an individual basis an allowed us to buy our 1st home, I will always be appreciative of them and their help, I wanted to stay with Mansfield however financially it was unfortunately better to move our mortgage elsewhere. Reviewed on: 18th August 2020

Excellent service for the older borrower.

Mansfield gave us a mortgage when our own banks would not due to age restrictions even though we had excellent credit ratings. An excellent service with competitive interest rates which I would recommend to anyone. Reviewed on: 11th August 2020

Change of name

Been a long process but every time I contact with a question they are there, great service Reviewed on: 28th July 2020

Completion of Mortgage!

An efficient ,personable experience. Would defnately recommend Reviewed on: 27th July 2020

Efficient and clear

We had not planned on taking out a mortgage, but a house sale fell through and we needed a quick injection of capital to complete our move. As an older client (65 at the time) we had limited options but thankfully found Mansfield. The application process was quick and easy and all staff that we contacted were helpful and pleasant The mortgage came through in time to save our plans and those of others within the chain. When it came to redemption your staff were equally helpful and efficient - a big thank you to Shelley Poundall, especially given the current lock-down work conditions. Reviewed on: 27th July 2020

Mortgage for self build

Great customer service. Always easy to get hold of someone that was able to go over and above helping. Only leaving due to better rates with an alternative mortgage provider. Thank you for all your help! Reviewed on: 18th July 2020

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