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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.53 (290 reviews)

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4.60

Based on 290 reviews, last reviewed 10th Feb 2025

26% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

4

Communication could be a bit better. There was some confusion over payment days which has lead to a bad mark on my credit history. So communication wasn't the absolute best. Also, my new ... Read more Reviewed on: 10th February 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (290)

Review of the Mansfield Building Society, Mortgages:

Friendly, clear info.

Friendly, clear info. Price could be much more competitive. Reviewed on: 17th December 2024

Disappointed

A really poor customer service from start to finish. I had a specialist product and would have cancelled the transaction on numerous occasions had I not needed this particular product. Reviewed on: 20th April 2022

First time buyer

Mansfield have been amazing throughout the process and provided me with an opportunity I didn't thin possible. Thank you Reviewed on: 8th April 2022

Just the mortgage I needed at the time

My Situation dictated that I needed an interest only mortgage and Mansfield offered the perfect package. Reviewed on: 6th April 2022

Early days but all good so far

Smooth and professional very efficient no reason to complain Reviewed on: 1st April 2022

REVIEW FOR SPV CO FOR HOLIDAY LET MORTGAGE

Everyone we dealt with was very thorough, helpful and pleasant to deal with. The innovative product available for holiday lets via SPV vehicle has enabled us to purchase the holiday home we have dreamt of. Surprising others do not offer such a good product, and thank you Mansfield! Reviewed on: 29th March 2022

Getting a mortgage

In 2015 I needed to buy a house again from scratch due to personal circumstances. At this time I was nearing retirement from local government and needed to use my pension and lump sum in support of my application. Coincidently, at this time the government changed the pension rules to allow large lump sums to downloaded from pension schemes. Prior to my application to the Mansfield building society, I had just received a mortgage approve from another building society, which 2 days after receiving the approval, was withdrawn by them giving the above government decision as the reason. Following this I tried several other building societies without success until my financial advisor recommended the Mansfield building society I found you very professional, helpful and understanding of my circumstances and without your help I would have been unable to buy a house. You have my sincere thanks for your help. Reviewed on: 29th March 2022

Being able to talk to real helpful person

Great service always provided when needed Reviewed on: 29th March 2022

Excellent service

We had to go with a specialist mortgage supplier as we are foster carers. I thought the interest rates were high and remain so against the 'normal' market and I still dont understand why FC's are penalised in this way. However, the whole experience from a customer support view in all of mt dealings with the Mansfield was superb - friendly, informative, prompt and delivered on everything they committed to doing! Reviewed on: 23rd March 2022

Thank you.....

All I can say to the Mansfield is thank you. My husband and I have been renting for the last 12 years, always wanting to buy a house but a few bad choices in my past and lack of deposit always stopped us, and even brokers told it was not possible. Then I came across the Mansfield and their Family assist mortgage and we thought let's see if this can work for us and it did. Everyone we dealt with was amazing and treated us like humans and take a very practical and logical approach to our application. My only critique would be to be more explicit about what the guarantor legal work involves as we were of the impression it was just the legal advice however it also needed to include the legal arrangements for the legal charge on property which more than doubled my parents solicitors fees. However I would not hesitate to recommend the Mansfield to anyone, our experience as been amazing. I would really like to thank Debbie, Samantha and a even bigger thank you to Jade who was amazing through out. Thanks again. Reviewed on: 12th March 2022

Very helpful

Solved the problem of finding a mortgage when no others would help. Followed through with helpful service. Always accessible by phone. Reviewed on: 28th February 2022

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