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Mansfield Building Society: Mortgages reviews

4.61
Based on 304 reviews, last reviewed 6th Mar 2025
15% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
20%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Great service Great service, no issues. Good communication Reviewed on: 5th March 2025
Julie S's avatar
Julie S

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024
Shaun's avatar
Shaun

About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (304)

Review of the Mansfield Building Society, Mortgages:

Very personable, you feel valued and not just a numb...

5
Very personable, you feel valued and not just a number to them. The fact that you speak to actual people and not just a computer means a ridiculous amount in today’s society. Renewing are mortgage was so easy and took all the anxiety we were feeling out of it. Reviewed on: 21st February 2025

Run by people

4
If you need a lender which is run by people who look at and understand your case Mansfield is good. Higher rates but that is to be expected Reviewed on: 28th June 2022

Excellent from beginning to end

5
We are an older couple and we had an interest only mortgage over three years which perfectly met our needs. We hope to arrange another similar mortgage soon. Reviewed on: 27th June 2022

super

5
super......................................................... Reviewed on: 13th June 2022

Excellent service

5
First class service can not fault them with anything Reviewed on: 13th June 2022

Pleased

4
Mortgage arranged via an FA and was dealt with by the Mansfield efficiently at each stage. Reviewed on: 10th June 2022

extremely helpful

5
The Mansfield have been more than helpful over the time our project has been running Reviewed on: 22nd May 2022

Excellent service

5
I recently renewed my mortgage online and this was very simple to do. I did ring customer service and the lady I spoke to was very helpful. Reviewed on: 16th May 2022

Amazing!!!!

5
Gemma Barlow was absolutely fantastic helping me with my mortgage application. Im so glad she was my mortgage advisor. My process wasn’t the smoothest through no fault of Mansfield and there were times where I was getting so stressed and Molly & Samantha(completions) were just so lovely and helpful. They didn’t make me feel like a pain even though I was being. These 3 are an absolute credit to your team and worth their weight in gold! Thank you all so much ❤️ Reviewed on: 12th May 2022

Very Professional

5
The team is very helpful and very accommodating. Quick response to our queries. Will recommend! Reviewed on: 29th April 2022

Great Experience

5
Mansfield allowed me to get a domestic mortgage when other high street lenders deemed me too risky. That meant I could get onto the property ladder at least two years earlier than I would have been able to elsewhere. Great experience, good customer service. Only wish they had more facilities online to check overpayments etc. Reviewed on: 29th April 2022

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