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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (304 reviews)

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4.61

Based on 304 reviews, last reviewed 6th Mar 2025

15% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

Great service Great service, no issues. Good communication Reviewed on: 5th March 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (304)

Review of the Mansfield Building Society, Mortgages:

Very personable, you feel valued and not just a numb...

Very personable, you feel valued and not just a number to them. The fact that you speak to actual people and not just a computer means a ridiculous amount in today’s society. Renewing are mortgage was so easy and took all the anxiety we were feeling out of it. Reviewed on: 21st February 2025

Being able to talk to real helpful person

Great service always provided when needed Reviewed on: 29th March 2022

Excellent service

We had to go with a specialist mortgage supplier as we are foster carers. I thought the interest rates were high and remain so against the 'normal' market and I still dont understand why FC's are penalised in this way. However, the whole experience from a customer support view in all of mt dealings with the Mansfield was superb - friendly, informative, prompt and delivered on everything they committed to doing! Reviewed on: 23rd March 2022

Thank you.....

All I can say to the Mansfield is thank you. My husband and I have been renting for the last 12 years, always wanting to buy a house but a few bad choices in my past and lack of deposit always stopped us, and even brokers told it was not possible. Then I came across the Mansfield and their Family assist mortgage and we thought let's see if this can work for us and it did. Everyone we dealt with was amazing and treated us like humans and take a very practical and logical approach to our application. My only critique would be to be more explicit about what the guarantor legal work involves as we were of the impression it was just the legal advice however it also needed to include the legal arrangements for the legal charge on property which more than doubled my parents solicitors fees. However I would not hesitate to recommend the Mansfield to anyone, our experience as been amazing. I would really like to thank Debbie, Samantha and a even bigger thank you to Jade who was amazing through out. Thanks again. Reviewed on: 12th March 2022

Very helpful

Solved the problem of finding a mortgage when no others would help. Followed through with helpful service. Always accessible by phone. Reviewed on: 28th February 2022

Good, positive experience with staff who understand their customers' needs.

Helpful staff made this process very easy from start to finish. Good communication throughout with friendly, knowledgeable staff, Reviewed on: 23rd February 2022

Amazing Service

Really helpful though out the process, really friendly colleagues. Always happy to answers questions and you get the right service that is needed. well done Mansfield. Highly recommend. Reviewed on: 14th February 2022

Foundation of life

Excellent service from start to finish hopefully more of the same going forward Reviewed on: 3rd February 2022

Mansfield were excellent

I can recommend Mansfield to everyone. They made things as simple as possible which was a huge relief. My policy had no penalty for paying it off early which is rare and they all seemed like the old days when customer service and no nonsense were the rules of the day. Brilliant all round. Reviewed on: 3rd February 2022

Super friendly and helpful

After having an absolute nightmare with another lender on this complicated mortgage - Mansfield stepped in and provided a comparatively “easy” and smooth transaction. Can’t thank the team enough. Reviewed on: 21st January 2022

Excellent

I have been with Mansfield BS as a mortgage lender for 18 years and throughout all this time their customer service has been excellent. I would highly recommend them. Reviewed on: 19th January 2022

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