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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.58 (444 reviews)

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4.58

Based on 444 reviews, last reviewed 29th Apr 2026

41% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

4

Good company if you have poor credit history Good company if you have poor credit history, thy have always been supportive but can be unflexible. However never will fault the as I wouldn’t have ... Read more Reviewed on: 29th April 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (444)

Superb customer service and great product quality

Superb customer service and great product quality Reviewed on: 11th November 2024

Mansfield have been amazing!

Mansfield have been amazing, I haven’t had the best solicitors so had to do a lot of chasing myself. Every time I have had to call Mansfield everybody I have spoken to has been really understand and really helpful too! Reviewed on: 7th November 2024

You really dug us out of a hole.

You really dug us out of a hole. We lost our mortgage free house in the aftermath of the financial crash of 2010 and you allowed me a mortgage that took me to 86 years old. No one else would. The death of my mother, aged 101, allowed me to be mortgage free once more! Reviewed on: 7th November 2024

Really easy to deal with and good to be able to spea...

Really easy to deal with and good to be able to speak to an actual person straight away, I would recommend Mansfield to any of my friends and family Reviewed on: 30th October 2024

Staff at Mansfield were responsive, helpful and know...

Staff at Mansfield were responsive, helpful and knowledgeable. As our situation was complex, it did take time, but we were kept updated. Reviewed on: 30th October 2024

Everything went smoothly

Everything went smoothly in the process, apart from a small mistake which was quickly rectified Reviewed on: 18th October 2024

Mansfield is a good old fashioned building society w...

Mansfield is a good old fashioned building society where you can still speak to a human being who know what they’re talking about .. don’t ever change Reviewed on: 15th October 2024

Helpful, knowledgeable and courteous at all times

Helpful, knowledgeable and courteous at all times Reviewed on: 11th October 2024

My experience has been great, communication is very...

My experience has been great, communication is very clear. Reviewed on: 30th September 2024

Good company to deal with

Haven't had much cause to contact (and our mortgage advisor has been the go-between), but no complaints with the service and price we've had. Reviewed on: 30th September 2024

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