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Mansfield Building Society: Mortgages reviews

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4.63
Based on 332 reviews, last reviewed 16th Jun 2025
44% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

4

Well done Mansfield BS thoroughly satisfied from enquiry stage through whole process Reviewed on: 16th June 2025
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Jonathan S

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024
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Shaun
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Mansfield Building Society Mortgages reviews (332)

Excellent from beginning to end

5
We are an older couple and we had an interest only mortgage over three years which perfectly met our needs. We hope to arrange another similar mortgage soon. Reviewed on: 27th June 2022
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Mansfield Member Feedback

super

5
super......................................................... Reviewed on: 13th June 2022
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Martin Ivanov

Excellent service

5
First class service can not fault them with anything Reviewed on: 13th June 2022
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Mansfield Member Feedback

Pleased

4
Mortgage arranged via an FA and was dealt with by the Mansfield efficiently at each stage. Reviewed on: 10th June 2022
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Mansfield Member Feedback

extremely helpful

5
The Mansfield have been more than helpful over the time our project has been running Reviewed on: 22nd May 2022
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Mansfield Member Feedback

Excellent service

5
I recently renewed my mortgage online and this was very simple to do. I did ring customer service and the lady I spoke to was very helpful. Reviewed on: 16th May 2022
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Mansfield Member Feedback

Amazing!!!!

5
Gemma Barlow was absolutely fantastic helping me with my mortgage application. Im so glad she was my mortgage advisor. My process wasn’t the smoothest through no fault of Mansfield and there were times where I was getting so stressed and Molly & Samantha(completions) were just so lovely and helpful. They didn’t make me feel like a pain even though I was being. These 3 are an absolute credit to your team and worth their weight in gold! Thank you all so much ❤️ Reviewed on: 12th May 2022
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Mansfield Member Feedback

Very Professional

5
The team is very helpful and very accommodating. Quick response to our queries. Will recommend! Reviewed on: 29th April 2022
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Mansfield Member Feedback

Great Experience

5
Mansfield allowed me to get a domestic mortgage when other high street lenders deemed me too risky. That meant I could get onto the property ladder at least two years earlier than I would have been able to elsewhere. Great experience, good customer service. Only wish they had more facilities online to check overpayments etc. Reviewed on: 29th April 2022
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Mansfield Member Feedback

Recommed

5
I have nothing but praise for Sophie Cook. She has always been pleasant and most helpful. She always returned telephone calls if she was not available. Sophie is a credit to the Mansfield Buiding Soiciety. I wish Sophie well in her career with yourselves. Reviewed on: 28th April 2022
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