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Mansfield Building Society: Mortgages reviews

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4.66
Based on 276 reviews, last reviewed 17th Dec 2024
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
20%
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3%
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3%
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3%

Latest highest rating:

5

great thanks for everything, would recommend great thanks for everything, would recommend Reviewed on: 17th December 2024
Amber o's avatar
Amber o

Latest lowest rating:

2

Redemption due to no direct sales team With no direct sales team for further borrowing, and I didn’t want to go via a broker a Remortgage elsewhere was my only option. Shame when it’s a mut... Read more Reviewed on: 8th August 2024
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Deborah S
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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

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Mansfield Building Society Mortgages reviews (276)

Always very pleased to mbs staff

5
Everything i have called. Phone is answered promptly. Reviewed on: 22nd September 2021
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The most helpful wonderful building society - Sophie was AMAZING

5
I've been with Mansfield for 3 years and throughout they've been so helpful and competent. Recently I've gone through a transfer of equity which is never an easy thing and everyone I've dealt with has been amazing, even when my solicitors have been a nightmare. I want to give a specific shout out to Sophie Cook who was so helpful. She was so kind and would talk me through the process, helped me with the application and wrote parts of it for me, escalating and communicating with the business when needed and also treating me with so much respect and compassion from end to end. I couldn't be more grateful and I now feel a sense of loyalty to Mansfield from this. I can't thank you all enough. Reviewed on: 21st September 2021
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Mansfield Member Feedback

The most helpful wonderful building society - Sophie was AMAZING

4
I've been with Mansfield for 3 years and throughout they've been so helpful and competent. Recently I've gone through a transfer of equity which is never an easy thing and everyone I've dealt with has been amazing, even when my solicitors have been a nightmare. I want to give a specific shout out to Sophie Cook who was so helpful. She was so kind and would talk me through the process, helped me with the application and wrote parts of it for me, escalating and communicating with the business when needed and also treating me with so much respect and compassion from end to end. I couldn't be more grateful and I now feel a sense of loyalty to Mansfield from this. I can't thank you all enough. Reviewed on: 21st September 2021
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Mansfield Member Feedback

Simply Great

5
I had trouble getting a mortgage to previous bad choices financially which meant I struggled to get a mortgage anywhere else. And the Mansfield looked at me as an individual rather than just a credit score. Reviewed on: 16th September 2021
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Mansfield Member Feedback

Mortgage process and costs

4
I have to say that everyone I have spoken to at the Mansfield, two separate ladies were both cheerful, friendly and competent. What more could you ask. The paperwork was manageable for a luddite like myself so was very happy. The only downside was the set up cost which seemed to me onerous. Reviewed on: 15th September 2021
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Mansfield Member Feedback

Satisfied

4
The society was recommended by our Financial Advisor following an annual review of our finance needs and plans. I had never heard of The MBS prior to that but the mortgage offer was reasonable and rates have remained so over the years. Correspondence and statement have been clear and easy to understand and all telephone queries dealt with promptly and efficiently. Reviewed on: 11th September 2021
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Mansfield Member Feedback

Brilliant

5
The Mansfield building society made it possible for us to get on the property ladder and we thank them for giving us that opportunity. We would have stayed with them but unfortunately due to our circumstances of Staircasing our house to 100% they couldn’t help. Customer service always excellent when ever I needed to call and if they needed to let us know anything we always had plenty of notice to action any requests. 10/10 Reviewed on: 31st August 2021
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Mansfield Member Feedback

Great people

5
Both while setting up the mortgage and during the period of the mortgage everyone at the Mansfield was very helpful. My disappointment was leaving and that was because the Mansfield has no flexibility in its rules. We were happy and wanted to stay, but the Mansfield were unable to offer a product which is on offer with them, but not to us. Rules are there as a guidance and should be used as such, not in concrete. The product which was on offer at the Mansfield we have taken elsewhere. Reviewed on: 25th August 2021
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Mansfield Member Feedback

Later in life mortgage

5
Mansfield were one of the early ones with retirement mortgages. I had great service from them, I only changed to get a rolling retirement mortgage. Reviewed on: 19th August 2021
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Mansfield Member Feedback

Difficult Times

4
it has been a difficult period but the staff at the Mansfield Building Society have always come through with a smile. Reviewed on: 13th August 2021
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