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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.55 (276 reviews)

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4.66

Based on 276 reviews, last reviewed 17th Dec 2024

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

20%

Latest highest rating:

5

great thanks for everything, would recommend great thanks for everything, would recommend Reviewed on: 17th December 2024

Latest lowest rating:

2

Redemption due to no direct sales team With no direct sales team for further borrowing, and I didn’t want to go via a broker a Remortgage elsewhere was my only option. Shame when it’s a mut... Read more Reviewed on: 8th August 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

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Mansfield Building Society Mortgages reviews (276)

Mortgage Redemption

Excellent communication throughout. All questions dealt with speedily and efficiently. Reviewed on: 2nd November 2021

Final Mortgage settlement

Excellent communication with Mansfield team - questions and issues dealt with promptly and efficiently. Closed account on due date. Only problem is that monthly direct debit was not included in the final mortgage statement and was paid and then refunded (~5 working days). Reviewed on: 2nd November 2021

Excellent Customer Service

The Mansfield Building Society have been excellent from start to finish of our mortgage application. Very efficient and go abovr and beyond for their customers. We would definitely recommend them to anyone looking for a Mortgage, it was our 1st property purchase and we wish to thank all the team for making our journey run as smooth as possible. Reviewed on: 28th October 2021

Great Mortgage Provider

Mansfield are a great mortgage provider. I had no issues at all, and received a quick answer to one query that I did have at the end of my mortgage term. Staff were helpful and friendly. Would definitely recommend to friends / family. Reviewed on: 26th October 2021

Excellent service!

Helpful and friendly staff, willing to take time to discuss any problems encountered in acquiring my mortgage. Supportive and reassuring, offering an extension to the expiry date of the offer when the legal side of the process was failing to progress as needed. A great team! Reviewed on: 15th October 2021

Great service!

Really helpful and supportive team - thank you! Reviewed on: 8th October 2021

First time mortgage

From being excepted for my mortgage to ending it after a few years , I can’t complain very professional and clear through the whole process. Reviewed on: 4th October 2021

Some excellent staff, but some very disappointing aspects.

Poor communication led to all sorts of problems initially- Mansfield insisted I split the title of the property before they would lend. Then, once split, they decided this was a huge problem because I couldn't grant myself access across my own property. (A brief summary of a complicated situation). This led to all sorts of problems and delays, and they were not particularly helpful. They didn't seem at all interested in helping sort out the problems they caused. Nichola, who seemed to just blame others, dealt with my case. I was asked how she was supposed to know I owned the surrounding land, as there was nothing on the paperwork to suggest this. A little odd, given that it was Mansfield who insisted on the split in the first place- how could I split it if it wasn't mine! She seemed to imply it was my fault- I feel it's not my fault that they don't share information effectively amongst themselves! Slow responses to emails, and errors like them putting the wrong number on a form took a week to correct. On the other hand, I found Shelley, and her colleagues in the call centre, very helpful, professional and swift to respond when assisting me with the redemption statement. Reviewed on: 28th September 2021

Very likely

My experience with the Mansfield has been wonderful Reviewed on: 26th September 2021

Nice people to deal with..

Excellent, friendly and helpful people Reviewed on: 23rd September 2021

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