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Mansfield Building Society: Mortgages reviews

4.58
Based on 444 reviews, last reviewed 29th Apr 2026
41% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
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19%
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5%
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2%
See only 1 star reviews
2%

Latest highest rating:

4

Good company if you have poor credit history Good company if you have poor credit history, thy have always been supportive but can be unflexible. However never will fault the as I wouldn’t have ... Read more Reviewed on: 29th April 2026
Bobbydad's avatar
Bobbydad

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026
Fred's avatar
Fred

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (444)

No problems experienced with Mansfield, just moved m...

5
No problems experienced with Mansfield, just moved my mortgage to a more competitive rate once my fixed rate ended. Reviewed on: 17th December 2024

remortgage

5
V efficient and straightforward, good to have an ethical mortgage Reviewed on: 16th December 2024

The staff were very helpful and help with our comple...

4
The staff were very helpful and help with our complex requirements. Reviewed on: 11th December 2024

You can tell mansfield building society are customer...

5
You can tell mansfield building society are customer focused and take a personal approach when making decision's, always feel like they are on your side. Great customer service also, always able to help over the phone. Reviewed on: 10th December 2024

Concise information.

5
Concise information. Friendly advice. Reviewed on: 29th November 2024

Excellent.

5
Excellent. The only reason I have changed lenders is because I wanted a different type of mortgage (equity release) and what i wanted was not available with Mansfield otherwise I would have still been a customer. Reviewed on: 26th November 2024

Great experience arranging a mortgage, quick efficie...

5
Great experience arranging a mortgage, quick efficient and friendly service Reviewed on: 24th November 2024

Shared ownership available

4
It was one of the few places offering shared ownership at the time of getting my mortgage so was the best option. The down side is that you are not able to check balances etc online. Reviewed on: 21st November 2024

I was put in touch with Mansfield via a broker.

5
I was put in touch with Mansfield via a broker. They have been very flexible and great with the process which has seemed incredibly easy. Reviewed on: 18th November 2024

Positive feedback

5
Good communication, easily accessible, helpful support Reviewed on: 15th November 2024

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