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Mansfield Building Society: Mortgages reviews

4.66
Based on 276 reviews, last reviewed 17th Dec 2024
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
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20%
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3%
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3%
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Latest highest rating:

5

great thanks for everything, would recommend great thanks for everything, would recommend Reviewed on: 17th December 2024
Amber o's avatar
Amber o

Latest lowest rating:

2

Redemption due to no direct sales team With no direct sales team for further borrowing, and I didn’t want to go via a broker a Remortgage elsewhere was my only option. Shame when it’s a mut... Read more Reviewed on: 8th August 2024
Deborah S's avatar
Deborah S

About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

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Mansfield Building Society Mortgages reviews (276)

Very helpful staff, with a personal approach to communication. I really value their expertise and support.

5
I've received help from several good people at Mansfield. Sophie Cook, in particular, has provided tremendous assistance through a fairly prolonged and complicated situation. It's great to be able to contact real humans with real knowledge. Thank you! Reviewed on: 12th August 2021

Very good company to deal with

4
Very good company to deal with, excellent customer service, only left as found a better interest rate, other than that I would recommend Reviewed on: 9th August 2021

Fantastic building society.

5
I had been looking for months, with the help of the mortgage broker, and nobody was able to help me. I got in touch with the Mansfield purely by chance, and they couldn’t have been more accommodating or helpful. Really personable, polite, nothing was too much trouble – cannot recommend them highly enough. Reviewed on: 7th August 2021

Excellent service - great people to deal with

5
We were switching our mortgage from a major bank to Mansfield - who offered a mortgage product which our mortgage provider (for 25 years) could not match. Not only did the product fit our requirements but the society were a delight o work with through the application process. Our IFA as also very impressed. Being able to talk to an individual who knows your account makes all the difference. Reviewed on: 23rd July 2021

Really happy with service

4
Happy that they could help me to get a mortgage Reviewed on: 15th July 2021

Never had a complaint

4
At the time I required it this was a very competitive mortgage (interest only) and it made buying my house possible. Step into interest only with caution but when it’s right then the Mansfield is a very good provider. Reviewed on: 13th July 2021

Amazing customer service

5
When we took out a mortgage with the Mansfield we had been experiencing difficulties obtaining a mortgage because of our age, even though this should not have been a factor. The Mansfield were superb, offering us a good mortgage rate and thet have looked after us from start to finish. We have now redeemed our mortgage having made all of the paymentsand would never hesitate to recommend. Reviewed on: 13th July 2021

We were very satisfied with our mortgage with the Mansfield but was able to repay it earlier than expected

5
No other comment to make. If we’re were unable to redeem the mortgage we would have been happy to continue with it. Reviewed on: 6th July 2021

Shockingly poor communication

1
Have you tried calling your office? We spent literally days calling to get updates. Phone would go unanswered or just cut off. Reviewed on: 21st June 2021

A company willing to look beyond the conventional

5
Mansfield had the foresight to recognise that being a first time buyer who is also retired, my income is guaranteed for life and will increase every year. This being the case, I’m a lesser risk than a young couple. Reviewed on: 17th June 2021

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