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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.57 (395 reviews)

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4.61

Based on 395 reviews, last reviewed 23rd Dec 2025

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Great company and staff are very helpful Great company and staff are very helpful Reviewed on: 23rd December 2025

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (395)

Caring service team

The Mansfield team may be relatively small compared to larger mortgage lenders but they offer a personal and caring service approach to customers. Everything went smoothly and I would thoroughly recommend them to any propective mortgage applicant. Reviewed on: 20th June 2023

Happy customer for over 12 years

I’ve really appreciated being a customer of Mansfield and am very sorry to be leaving. This is purely a question of product and interest rates - we will save nearly £500/month by moving to a more competitive product. Thank you so much for many years of professional and friendly service and hopefully we will return in different economic conditions when we renew again in two years. Reviewed on: 9th June 2023

Thank you

Thank you to all who have been involved with my re-mortgage, and especailly Meg Fsher. The sensitivity and support has been above and beyond what I expected. It has been a difficult time but I feel very well cared for as a customer and I am very pleased it has been approved and completed. Reviewed on: 31st May 2023

Great experience

Easy to deal with and great experience setting up our mortgage. Reviewed on: 3rd May 2023

First time buyer

Just got a mortgage with Mansfield and everything has been perfect so far quick to respond to emails and enquiries Duran the application process and completed today and couldn’t be happier than you Reviewed on: 28th April 2023

A mortgage in later life!

We were so happy to be offered a Mortgage at our age! Thankyou Mansfield! Reviewed on: 17th April 2023

Brilliant Service / Amazing Products

Im a mortgage broker with 17 years experience and I recently found Mansfield as a lender who will help clients with complex needs and some lighter historic adverse credit. The service from them over the last 4 months has been exemplary and other lenders could take a few pages from their book - real life mortgage lender for real life people. Thanks to our business debelopment manager Anna Squires. She is a legend! - Brad - Mortgage Expert - Haysto Reviewed on: 13th April 2023

Always easy to deal with

Friendly staff in UK answer the phone, always easy to deal with. Mortgage fees were high but that's due to the specialist mortgage product we wanted Reviewed on: 5th April 2023

Awe inspiring advice

Definite positive advice even though knew we were operating outside their reflection Reviewed on: 23rd March 2023

Staged release mortgage

The Mansfield allowed us to realise our dream of converting a barn Reviewed on: 13th March 2023

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