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Mansfield Building Society: Mortgages reviews

4.66
Based on 276 reviews, last reviewed 17th Dec 2024
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
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20%
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3%
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Latest highest rating:

5

great thanks for everything, would recommend great thanks for everything, would recommend Reviewed on: 17th December 2024
Amber o's avatar
Amber o

Latest lowest rating:

2

Redemption due to no direct sales team With no direct sales team for further borrowing, and I didn’t want to go via a broker a Remortgage elsewhere was my only option. Shame when it’s a mut... Read more Reviewed on: 8th August 2024
Deborah S's avatar
Deborah S

About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

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Mansfield Building Society Mortgages reviews (276)

Excellent from start to finish

5
The whole experience was excellent from start to finish. MBS literature and correspondence was clear and precise showing monthly and yearly payments and early settlement options. Reviewed on: 13th April 2021

Service in adversity

5
Of course we had the most severe wave of COVID infections going on while we were trying to get the mortgage arranged. In spite of this we managed it in time and we are very pleased with the result, Many thanks to everyone involved from Mansfield BS. Reviewed on: 31st March 2021

All good

5
I have found Mansfield very reliable. I was impressed that account managers would contact me directly and discuss my requirements. Reviewed on: 10th March 2021

Generally good, but could do much better.

2
Very friendly and efficient staff (once the initial purchase had gone through). The process to obtain the mortgage was tortuous - there was a minor amendment required to the lease (4 pages), and the Society's legal team took about 10 days to turn it round before the mortgage could be approved. Had I been able to switch lenders I would have done so. Also, the fixed rates were very high. Reviewed on: 3rd March 2021
Reply from Mansfield Building Society We’re sorry that our service did not meet your expectations this time. Can you call us on 01623 676340 so that we can investigate this further for you? Response date: 4th March 2021
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Mansfield Building Society

Always a pleasure to speak to them

4
They were great from the start to finish and have always been so helpful assisting us. Thanks Reviewed on: 2nd March 2021

Always available when I contacted them

4
Helpful and efficient service. Clear information Reviewed on: 23rd February 2021

Excellent mortgage advisors and customer service

5
The mortgage advisors are great, offering a great service and follow up. I think some of the mortgage offer requirements for my solicitor seemed excessive but overall I would recommend. Not the most competitive in terms of rates but you actually deal with real human beings who are compassionate and effective. Reviewed on: 18th February 2021

Mortgage for purchase of land and self build

4
I am delighted that I have been offered a mortgage by Mansfield. It has taken a long time, 5 months to secure but I fully understand the reasons why (COVID 19) and lending conditions changed but I was thrilled when the offer was confirmed and the funds were released to my solicitor on the day requested. My solicitor was most impressed with your friendly service. Reviewed on: 18th February 2021

Good overall service and products

4
Mansfield have provided a good level of service throughout the mortgage and I was able to re-mortgage a number of times with Mansfield to take advantage of cheaper deals. Whenever I had a need to speak to someone they have always been very helpful. The one downside that I have had was when I paid a lump sum that took me below the threshold for getting a new deal and I was then stuck on SVR for a few years. Mansfield need to make their mortgage offers available to all customers regardless of the amount of outstanding. Reviewed on: 4th February 2021

PAYING OFF YOUR MORTGAUGE

5
SO EASY TO SORT THINGS OUT, STEP BY STEP INSTRUCTIONS Reviewed on: 20th January 2021

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