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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.55 (276 reviews)

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4.66

Based on 276 reviews, last reviewed 17th Dec 2024

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

20%

Latest highest rating:

5

great thanks for everything, would recommend great thanks for everything, would recommend Reviewed on: 17th December 2024

Latest lowest rating:

2

Redemption due to no direct sales team With no direct sales team for further borrowing, and I didn’t want to go via a broker a Remortgage elsewhere was my only option. Shame when it’s a mut... Read more Reviewed on: 8th August 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

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Mansfield Building Society Mortgages reviews (276)

Not as honest a they make out

I had a tracker mortgage. When taking this out i was told that although it wasnt locked to bank of england rate it changed with the bank of england rate. This did not occur. During the lock down i had severe financial difficulties. The bank of england rate came down; mansfields did not. Also when my contract came to an end the default rate was excessivrly high... £130+ more a month. This is wrong. Reviewed on: 12th January 2021

Reply from Mansfield Building Society We’re sorry that our service did not meet your expectations this time. Can you call us on 01623 676340 so that we can investigate this further for you? Response date: 14th January 2021

Human approach to lending not a computer

Having had great difficulty in securing a mortgage The Mansfield have looked at our application in a human aspect and not what the computer says at a lot of the main high stream lenders. They have been helpful throughout and thanks to them we now own our home. Thanks Mansfield Building Society for the human touch Reviewed on: 11th January 2021

Brilliant Customer Service

Have always found the Mansfield to provide a professional service. Always able to contact a person by telephone and always friendly and efficient. Would definitely recommend. Reviewed on: 9th January 2021

Very helpful

The team at Mansfield were helpful and efficient with my remortgage during the pandemic Reviewed on: 9th January 2021

Very thorough and knowledgeable about my account at all times.

Always accessible for consultation and advice. Always felt secure in the knowledge that I was working with very competent and helpful people. Very pleased to have been able to hold an account with The Mansfield Building Society. Reviewed on: 22nd December 2020

Disappointing

Initially pleased until we wanted to move house. Numerous obstacles put in the way of transferring the mortgage. Then told that no longer lending smaller amounts. Had to repay the mortgage early and then had to pay penalties. Really disgusted with the service we have received. Reviewed on: 11th December 2020

Excellent!

We are so happy with the Mansfield in every respect. They listened to what we needed, essentially a bridging mortgage, worked out a plan, actioned it quickly and precisely and were helpful and friendly throughout. We thoroughly recommend the Mansfield BS. Reviewed on: 9th December 2020

Great communication and understanding during our self build

Great company, Started with a self build and migrated over to a normal mortgage once the house was completed, great communications throughout the different processes. Reviewed on: 3rd December 2020

Big Help

We had difficulties previously but Mansfield really helped us in getting our mortgage. Reviewed on: 2nd December 2020

Devastated

Katie Scrase very helpful but we are only ever informed of anything after multiple chases. To be informed completion was being worked to for the 3rd, to then only find out they may not even lend to us due to Japanese Knotweed. Even though a mortgage offer was submitted to us 1 month prior to this and no mention at all of that. Also the management treatment plan for the knotweed shows no areas of concern and is fully comprehensive. Also all other houses on the development have sold. To have this dropped on us on the 11th hour has caused considerable confusion and stress . Reviewed on: 1st December 2020

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Mansfield Building Society: Mortgages reviews

33% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Mansfield Building Society: Mortgages now

Mansfield Building Society Mortgages reviews (276)

Not as honest a they make out

Human approach to lending not a computer

Brilliant Customer Service

Very helpful

Very thorough and knowledgeable about my account at all times.

Disappointing

Excellent!

Great communication and understanding during our self build

Big Help

Devastated

Review Mansfield Building Society: Mortgages now

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