Write a review

Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.57 (354 reviews)

View other Mansfield Building Society products

4.64

Based on 354 reviews, last reviewed 22nd Aug 2025

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

5

Issue free, effective service. There have not been any issues, when we needed an extension that was dealt with effectively Reviewed on: 22nd August 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

Visit provider site Read all reviews Write a review

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Review Mansfield Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Mansfield Building Society Mortgages reviews (354)

Excellent

I have been with Mansfield BS as a mortgage lender for 18 years and throughout all this time their customer service has been excellent. I would highly recommend them. Reviewed on: 19th January 2022

Great traditional BS to deal with

Easy to deal with - no waiting for minutes at a call center-questions answered eff I first started out Reviewed on: 19th January 2022

My experience was that of efficiency and professionalism. Everything that was necessary to be completed was on time and enabled the process to be as stress free as possible.

The Mansfield Building Society understood the reasons for the mortgage and helped it to happen in a timely manner. Reviewed on: 18th January 2022

Morgage

I have been very pleased with Mansfield building society they have been very helpful throughout the term of my mortgage and I would recommend them Reviewed on: 12th January 2022

Friendly, welcoming staff

It's so nice to deal with people who understand you are not doing these things often, explain, listen in a lovely friendly way. Reply back quickly. We'll done all of you. Reviewed on: 7th January 2022

competative and approachable society

The Mansfield is good value for money and keeps me informed of all relevant matters. Reviewed on: 4th January 2022

Great Experience

For my first ever mortgage I was extremely nervous and had lots of questions to ask! Mansfield always went above and beyond and always responded to my queries first hand. Every team member I have spoken to have always being really accommodating and friendly. Thankyou! Reviewed on: 4th January 2022

A supportive caring Building Society

Having to apply for a mortgage in your 60s isn’t the best thing but the Mansfield were one of the only lenders who appreciated the need for this service They were supportive and caring with friendly and efficient customer service Reviewed on: 31st December 2021

Help for Retirees

We are very grateful our advisor finally found a mortgage company that would consider lending to us even though we are retired. All completed, we move in this week. Reviewed on: 13th December 2021

Friendly, Very Polite, Understanding, Knowledgeable and Professional !

I had a 'relationship' with the Halifax for over 20 years for comparison, the Customer service was sloppy, unfriendly to deal with and lacked the understanding of what a customer required. Appalling. Reviewed on: 10th December 2021

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Tracker Rate Mortgage
from Newcastle Building Society 4.00 from 1 reviews
Mortgages
from Suffolk Building Society, formerly Ipswich Building Society 4.62 from 111 reviews
Mortgages
from Perenna 5.00 from 2 reviews

Want to see more from Mansfield Building Society?

Savings
from Mansfield Building Society 4.61 from 1023 reviews
Insurance
from Mansfield Building Society 0.00 from 0 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub