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Mansfield Building Society: Mortgages reviews

4.64
Based on 354 reviews, last reviewed 22nd Aug 2025
9% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
19%
See only 3 star reviews
3%
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2%
See only 1 star reviews
3%

Latest highest rating:

5

Issue free, effective service. There have not been any issues, when we needed an extension that was dealt with effectively Reviewed on: 22nd August 2025
Paul S's avatar
Paul S

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024
Shaun's avatar
Shaun

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (354)

My mortgage

5
Very happy with time and care to spend time clearly explaining about different items . Reviewed on: 6th December 2021

Very quick and simple.

5
When the fixed rate on Our Mortgage was ending, we looked around for the next best rate and nothing came close to what Mansfield had to offer. Already being a Mortgage Customer made the process very easy and with a few questions to answer, all was sorted in a very short space of time. Reviewed on: 29th November 2021

Excellent, personal, professional service.

5
Excellent service. Professional yet not soulless. Feel of a local building society who actually care about what they do and their customers. Well played. Reviewed on: 29th November 2021

The Family Building Society

4
Mansfield helps families by providing Buy to let mortgages for family . Reviewed on: 29th November 2021

Supportive of less than usual circumstances!

4
We needed to purchase a second home and Mansfield were able to understand what we needed and respond to our needs. Thank you! Reviewed on: 29th November 2021

Great friendly service

5
Nothing was too much trouble very helpfull Reviewed on: 19th November 2021

Great service

4
Really easy to deal with. Very helpful everytime I've had to contact them. They called me to sort a new deal out when mine came to an end. They just wasn't wasn't best in market, so moved Reviewed on: 9th November 2021

personal service

5
I had little interaction with you but when I did it was dealt with by someone who seemed to be quite senior and he had great empathy for my situation which was that we were paying off most of the mortgage with proceeds of terminal illness cover. Reviewed on: 7th November 2021

Mortgage Redemption

5
Excellent communication throughout. All questions dealt with speedily and efficiently. Reviewed on: 2nd November 2021

Final Mortgage settlement

5
Excellent communication with Mansfield team - questions and issues dealt with promptly and efficiently. Closed account on due date. Only problem is that monthly direct debit was not included in the final mortgage statement and was paid and then refunded (~5 working days). Reviewed on: 2nd November 2021

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