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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (466 reviews)

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4.54

Based on 466 reviews, last reviewed 30th Aug 2026

7% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Always been very happy - staff lovely Always been very happy - staff lovely Reviewed on: 30th August 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (466)

The team work so hard

The team work so hard to help and make the process as streamline as possible, I feel like I am in safe hands. Although the process has been a long one and at times very detailed, the team have been really supportive and answered any questions I had when i called the first time they knew who i was i have never known such a personal touch. Thank you so much for helping me Reviewed on: 22nd April 2024

Renewal was quick and easy, was even contacted when...

Renewal was quick and easy, was even contacted when new products were available to see if we wanted to change Reviewed on: 25th March 2024

Always a pleasure to speak to and always helpful, al...

Always a pleasure to speak to and always helpful, always do what they say and will call you back if needed always had good experiences Reviewed on: 22nd March 2024

Prompt and efficient service

We used a broker however any correspondence has been prompt and overall we are happy with the attention to detail and overall service provided. Reviewed on: 1st February 2024

Excelent support and service, always accessible and...

Excelent support and service, always accessible and responsive and very verey helpful Reviewed on: 29th January 2024

Excellent service

We held our self build mortgage with Mansfield and then stayed with them to switch to residential with extra borrowing. Mansfield have always been excellent to deal with throughout our build and when we switched and requested extra borrowing the process was great. We dealt with Joanna Hodgkinson who was really attentive, friendly and professional. We had spoken to a couple of mortgage brokers before speaking to Joanne but her knowledge and professionalism was clearly miles ahead of anyone else we spoke to. The case was handled well and promptly. The mortgage rate was slightly higher than the high street but worth paying a bit more for the ease of dealing with them. Reviewed on: 23rd December 2023

Excellent service

Great experience with Mansfield bUilding Society. Staff are helpful and knowledgable. Reviewed on: 12th December 2023

Excellent experience

very professional, helpful, considerate, understanding and supportive Reviewed on: 30th November 2023

Self-Build Mortgage

Organising my mortgage with Mansfield has been simple and efficient. I am self-employed and was looking for a self-build mortgage. The Mansfield underwriting team reviewed all info quickly and in timescales noted. I would recommend Mansfield to others who are either self-employed, or looking for a self-build mortgage, or both. Reviewed on: 29th October 2023

The best customer service and wonderful provider

As a first time buyer, with a shared ownership mortgage, I couldn't recommend Mansfield BS more. Every query has been answered quickly and remortgaging was so easy with them. They are so competent and helpful. If their rates were more competitive I never would have left. Thank you for being a great provider over the last 5 years. Reviewed on: 26th September 2023

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Mansfield Building Society: Mortgages reviews

7% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Mansfield Building Society: Mortgages now

Mansfield Building Society Mortgages reviews (466)

The team work so hard

Renewal was quick and easy, was even contacted when...

Always a pleasure to speak to and always helpful, al...

Prompt and efficient service

Excelent support and service, always accessible and...

Excellent service

Excellent service

Excellent experience

Self-Build Mortgage

The best customer service and wonderful provider

Do you have a different Mansfield Building Society product?

Want to see more from Mansfield Building Society?

Savings

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