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Mansfield Building Society: Mortgages reviews

4.58
Based on 444 reviews, last reviewed 29th Apr 2026
41% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
19%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

4

Good company if you have poor credit history Good company if you have poor credit history, thy have always been supportive but can be unflexible. However never will fault the as I wouldn’t have ... Read more Reviewed on: 29th April 2026
Bobbydad's avatar
Bobbydad

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026
Fred's avatar
Fred

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (444)

Happy customer for over 12 years

4
I’ve really appreciated being a customer of Mansfield and am very sorry to be leaving. This is purely a question of product and interest rates - we will save nearly £500/month by moving to a more competitive product. Thank you so much for many years of professional and friendly service and hopefully we will return in different economic conditions when we renew again in two years. Reviewed on: 9th June 2023

Thank you

5
Thank you to all who have been involved with my re-mortgage, and especailly Meg Fsher. The sensitivity and support has been above and beyond what I expected. It has been a difficult time but I feel very well cared for as a customer and I am very pleased it has been approved and completed. Reviewed on: 31st May 2023

Great experience

5
Easy to deal with and great experience setting up our mortgage. Reviewed on: 3rd May 2023

First time buyer

5
Just got a mortgage with Mansfield and everything has been perfect so far quick to respond to emails and enquiries Duran the application process and completed today and couldn’t be happier than you Reviewed on: 28th April 2023

A mortgage in later life!

5
We were so happy to be offered a Mortgage at our age! Thankyou Mansfield! Reviewed on: 17th April 2023

Brilliant Service / Amazing Products

5
Im a mortgage broker with 17 years experience and I recently found Mansfield as a lender who will help clients with complex needs and some lighter historic adverse credit. The service from them over the last 4 months has been exemplary and other lenders could take a few pages from their book - real life mortgage lender for real life people. Thanks to our business debelopment manager Anna Squires. She is a legend! - Brad - Mortgage Expert - Haysto Reviewed on: 13th April 2023

Always easy to deal with

5
Friendly staff in UK answer the phone, always easy to deal with. Mortgage fees were high but that's due to the specialist mortgage product we wanted Reviewed on: 5th April 2023

Awe inspiring advice

5
Definite positive advice even though knew we were operating outside their reflection Reviewed on: 23rd March 2023

Staged release mortgage

4
The Mansfield allowed us to realise our dream of converting a barn Reviewed on: 13th March 2023

Good service

4
I’m really pleased with your service thank you Reviewed on: 2nd March 2023

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