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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.57 (395 reviews)

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4.61

Based on 395 reviews, last reviewed 23rd Dec 2025

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Great company and staff are very helpful Great company and staff are very helpful Reviewed on: 23rd December 2025

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (395)

Very Professional

The team is very helpful and very accommodating. Quick response to our queries. Will recommend! Reviewed on: 29th April 2022

Great Experience

Mansfield allowed me to get a domestic mortgage when other high street lenders deemed me too risky. That meant I could get onto the property ladder at least two years earlier than I would have been able to elsewhere. Great experience, good customer service. Only wish they had more facilities online to check overpayments etc. Reviewed on: 29th April 2022

Recommed

I have nothing but praise for Sophie Cook. She has always been pleasant and most helpful. She always returned telephone calls if she was not available. Sophie is a credit to the Mansfield Buiding Soiciety. I wish Sophie well in her career with yourselves. Reviewed on: 28th April 2022

Friendly and professional at all times.

I purchased 4 years ago a little holiday cottage in Cornwall. My dealings with this Building Society was great from start to finish. Very personable, friendly and professional. Reviewed on: 26th April 2022

Mortgage

Helped us to get a mortgage at a difficult time which we are very grateful for Reviewed on: 25th April 2022

Excellent service

Great service - helpful, responsive team. Reviewed on: 20th April 2022

Disappointed

A really poor customer service from start to finish. I had a specialist product and would have cancelled the transaction on numerous occasions had I not needed this particular product. Reviewed on: 20th April 2022

First time buyer

Mansfield have been amazing throughout the process and provided me with an opportunity I didn't thin possible. Thank you Reviewed on: 8th April 2022

Just the mortgage I needed at the time

My Situation dictated that I needed an interest only mortgage and Mansfield offered the perfect package. Reviewed on: 6th April 2022

Early days but all good so far

Smooth and professional very efficient no reason to complain Reviewed on: 1st April 2022

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