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Mansfield Building Society: Mortgages reviews

4.59
Based on 422 reviews, last reviewed 3rd Feb 2026
33% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
19%
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5%
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2%
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2%

Latest highest rating:

4

Good communication and an easy experience to swap my... Good communication and an easy experience to swap my products all questions answered in a timely manner. Thank you Reviewed on: 3rd February 2026
DH's avatar
DH

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025
Jacopo Gerini's avatar
Jacopo Gerini

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (422)

Great service

5
Throughout the service we have received has been helpful and efficient. Reviewed on: 24th March 2020

Great product and a great service

5
Great company, great product and the service I received was great - I guess that means it was Great ;o) NO seriously though, I felt valued, everyone was happy to explain things to me in a clear way and I would definitely use the Mansfield again in the future and recommend them Reviewed on: 13th March 2020

Friendliest Building Society I have ever experienced

5
Every time you enter the building you are made to feel welcome. Not only is it a place to deposit money or discuss investments it is a social hub. Many elderly people don’t have anyone to talk to but when they come into the society they feel part of a wider family. Reviewed on: 8th February 2020

Top administration

5
Everything from asking for a quote to completing the mortgage advance was done efficiently and professionally Reviewed on: 7th February 2020

Best Building Society to get mortage from

5
Easy access to talk to someone to discuss mortgage options and also savings Reviewed on: 6th February 2020

Great, friendly service

5
When applying for our mortgage we received great advice and options. Everyone we dealt with was professional and friendly. Reviewed on: 12th November 2019

Great service for the older borrower

5
At 71 years old , I thought that I may not be able to take out a new mortgage! However a Broker in Cheltenham came up with a great offer from the Mansfield and I have never looked back. Would certainly recommend the Mansfield to any age group. Reviewed on: 12th November 2019

Always found service prompt and helpful

4
I have a buy to let mortgage. I found renewing for another term easy and the service is personal not faceless. I am very happy with the product. Reviewed on: 12th November 2019

Hope when all others failed..

5
Am pensioner and only Mansfield saved me from the horrors of equitable release and/or moving away from the area I have lived in for 30plus years...the best imho Reviewed on: 12th November 2019

Friendly helpful company

5
Always a pleasure to deal with, very friendly and helpful during and after mortgage setup. Highly recommend. Reviewed on: 12th November 2019

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