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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (828 reviews)

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4.47

Based on 828 reviews, last reviewed 18th Feb 2025

52% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

4

Very efficient LOCAL building society that is OPEN... Very efficient LOCAL building society that is OPEN for its many customers. Reviewed on: 18th February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (828)

Review of the Mansfield Building Society, Savings:

Attractive accounts

Opened an ISA and regular saver -- pleased with both Reviewed on: 27th January 2025

Saving

Have the best interest rate lovely friendly staff great advice Reviewed on: 4th April 2023

Customer service

They're nice and friendly staff had good advice information Reviewed on: 4th April 2023

Modernisation required

Arrived at the branch having travelled 20+ miles to find the appointment I believed I had made had not been logged by the individual I had arranged it with.. However the branch staff jumped to and satisfactorily executed my wishes to transfer monies form an existing account to a new account. Found the manual process somewhat 'clunky' by modern standards, Would have expected to be able to execute on line as an existing member. Also the interest rates on accounts appear to be below that of many other on line banks and even my own bankHSBC!! Reviewed on: 4th April 2023

Friendly helpful staff

Very easy to sort isa accounts with knowledgable,helpful and friendly staff at Kirkby branch. Guided through the whole process. Reviewed on: 4th April 2023

Helpful staff and competitive rates

We have always found the Mansfield staff helpful and friendly with a can do attitude. Staff members have always delivered what they promise. More companies should follow the Mansfield Building Society way of working. Reviewed on: 4th April 2023

New customer

Excellent service very professional went through the meeting with very clear and informative feedback felt very different from a bank that I first went to. Reviewed on: 4th April 2023

A very pleasant experience with very helpful and polite staff

I didn’t have to wait very long to be greeted by a staff member. The lady was extremely polite and very helpful, answering and explaining any questions I had. Reviewed on: 4th April 2023

Great value and friendly service

Easy to save with and lovely people Reviewed on: 4th April 2023

Continuing to save

Very happy with the service from Mansfield Building Society, email hints at the account closed, but just new accounts opened, really happy with the guidance. Reviewed on: 4th April 2023

Cash ISA investment

I needed a reasonable rate of return for a 2022/23 Cash ISA investment of £20,000 and chose the Mansfield based on what I had read about comparable rates. The talk-through by your Mr Higginbottom at the Chesterfield Branch was friendly and thorough but at all times professional. Paperwork was easily comprehensible and response times were good. The score is four star, rather than five, because the reaction time to a change in the BoE interest rate could have been quicker, ideally son after the announcement was made; not lagging behind by so much. Reviewed on: 4th April 2023

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