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Mansfield Building Society: Savings reviews

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4.47
Based on 816 reviews, last reviewed 29th Jan 2025
41% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
18%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
3%

Latest highest rating:

5

Call Centre experience was very good. Call Centre experience was very good. Knowledgeable representatives who solved my account query quickly Reviewed on: 29th January 2025
Simon Y's avatar
Simon Y

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (816)

Sorry to say goodbye

4
Decided to move my ISA accounts elsewhere due to the interest rate offered being reduced and no longer able to support a local brand as elsewhere I can get double the interest rate with instant access. Reluctant to move to online provider as have been a savings customer with Mansfield since birth. I do have though savings accounts still with Mansfield on behalf of my 2 children. As a society you need to be like any other business competitive within the market place. Reviewed on: 26th May 2020
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Straight forward and efficient by post.

5
It would have been nice to hear a voice to say all received and passbook in the post. I have always appreciated the personal touch. Reviewed on: 26th May 2020
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Regular Saver

5
Good service and also have good rates for savers until the recent changes Reviewed on: 26th May 2020
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Mansfield Member Feedback

Professional, clear and concise

4
Our employee gave us a transparent and concise description of the transactions which she subsequently organised. Reviewed on: 15th March 2020
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Ok service

4
We had to wait 10 minutes although we had an appointment. Processing quite quick once we were seen. As I can remember the days when you just walked through the door and handed money over to open an account the whole appointment system seems a bit of a faff but I guess these are the times we live in. Reviewed on: 14th March 2020
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Best Building Society Ever

5
Super products well presented by pleasant people in welcoming branches, by post, phone, or on-line. Nothing is too much trouble for them Reviewed on: 12th November 2019
Margaret Parris's avatar
Margaret Parris

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