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Mansfield Building Society: Savings reviews

4.65
Based on 1,417 reviews, last reviewed 6th Mar 2026
366% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

The Mansfield Building Society The Mansfield Building Society set up a Trust fund for me when no other financial institution wanted to do it.Lucinder Anderson went the extra mile to... Read more Reviewed on: 6th March 2026
Philip Edge's avatar
Philip Edge

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1417)

very good in part

4
customer service-Bridie excellent. Getting on to the online account to register and get started- a nightmare. Reviewed on: 8th December 2023

Chesterfield Branch

5
Excellent staff at Chesterfield branch… both of them. Reviewed on: 8th December 2023

Rates paid on investment

2
A very poor rate of interest paid on Bonds compared to other providers. Reviewed on: 8th December 2023

Website info needs updating

3
Website gives outdated leaflet telling you how to get your identity verified. Headed into the local branch to be old it’s all done on the electoral register now. Didn’t need to go in, could just have had it dropped off. Reviewed on: 8th December 2023

Very helpful support

5
Now living in Devon, I needed to set up online access to my ISA account. There was a bit of a problem, due to me not writing down my password (being a good boy!), but the on-line help team were very thorough in resolving the problem. Reviewed on: 8th December 2023

A good experience

4
Mansfield BS has been courteous and professional throughout the registration process. A phone call from Mansfield BS early on to check my understanding was much appreciated. Reviewed on: 8th December 2023

Interest uncompetitive

4
appeared to be a great account when opened, but unfortunately Mansfield failed to keep up with other companies in terms of the increasing interest rates environmenrt. Reviewed on: 8th December 2023

Big service from one of the smaller Societies !

5
Overall, a faultless opening operation, with first class handling of transfer and general paperwork! !! Reviewed on: 8th December 2023

Not internet banking.

5
Very good interest rates, attractive stationery, helpful staff, efficient and timely notifications. Reviewed on: 8th December 2023

Good ISA rate

5
Good product. Pleasant helpful staff on end of a telephone. Call back when promised. Reviewed on: 8th December 2023

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