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Jacob M

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Review of the Mansfield Building Society, Savings:

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Customer service was good and I had no issues during...

Customer service was good and I had no issues during my time with Mansfield. Not having a website or app is a negative as I like to see how much money is in the account easily. Also only having a book to see the balance seems behind the times. The interest rate matching BOE base rate is good but other providers offer higher so this is another negative. Reviewed on: 13th December 2025

Review of the Mansfield Building Society, Savings:

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My Mansfield Experience

The savings product I hold follows the base rate so it is not the best place for my money in terms of savings rate where other providers offer a higher rate. The lack of app and difficulty to see how much money I have in my account is a negative. Offering an app would be good and could be offered alongside the physical book as I understand other customers may prefer to keep the book. The customer service when I have rung up is very good. Reviewed on: 22nd March 2025

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