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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1092 reviews)

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4.61

Based on 1,092 reviews, last reviewed 14th Nov 2025

45% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

Good efficient customer service

I find the Mansfield Building easy to contact by telephone. The customer service staff give you full and correct information. Reviewed on: 12th September 2022

Mansfield Building Society Branch Review

Staff have always been very helpful, particularly so on the death of my husband. Reviewed on: 1st September 2022

Extremely helpful

Time was taken to ensure l had the best rate possible.l have been kept informed about your products Reviewed on: 24th August 2022

Positive

Was all v efficient , everything was explained thoroughly before I signed the forms and handed over the cheque Reviewed on: 24th August 2022

good customer care

as above, telephoned back and friendly guidance on what to do with forms etc. Reviewed on: 24th August 2022

Good

Fabulous and friendly with a very understanding phone manner Reviewed on: 24th August 2022

Good rates, admin awkward

I have had Mansfield accounts for some years. Surprised I still have to send my passbook in and get a cheque when I’m registered for online access. And online is very clunky. Reviewed on: 24th August 2022

savings interest rates

Sadly the Mansfield savings rates were competitive for only a short while before other providers overtook. As someone looking to invest over £20k with easy access, every 0.5% makes a difference I'm afraid. Reviewed on: 24th August 2022

Excellent service

Everyone very helpful and polite Reviewed on: 24th August 2022

Great customer service

Was informed of rates on offer whilst discussing my wifes account Reviewed on: 17th August 2022

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