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Mansfield Building Society: Savings reviews

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4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
45% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
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LS
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

In branch service review

5
Helen and Claire in the Mansfield branch were excellent. Reviewed on: 9th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very frendly, informative staff. Reviewed on: 9th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Efficient, professional, friendly. Reviewed on: 9th August 2024
Verified Member's avatar
Verified Member

Quite happy.

5
Quite happy with the savings experience and like to save with a local institution. However, I needed a mortgage quite late in life (over 70) and my broker found me one with a different building society. Hence I needed to withdraw all my savings with MBS. Will probably use MBS in the future for savings once the upheaval of moving etc has settled down. Reviewed on: 8th August 2024
Barry's avatar
Barry

Helpful and friendly customer service

5
Helpful telephone call giving information about best account and how to close account and open a new one. Reviewed on: 8th August 2024
Lynda 's avatar
Lynda

Excellent service very competitive rates.

5
Excellent service very competitive rates. Still have funds with the society just needed some funds for retirement Reviewed on: 8th August 2024
Andrea G's avatar
Andrea G

Good service and good savings products

4
The account opening process was very straightforward and I'm pleased that Mansfield Building Society offer competitive savings products to reward savers. Reviewed on: 30th July 2024
Mr K's avatar
Mr K

Reinvesting funds.

5
Reinvesting funds. I completed the forms which were easy and left them. The transaction went well and cheque and passbook were returned to me. Reviewed on: 29th July 2024
Diane S's avatar
Diane S

90 days notice withdrawal

4
Gave 90 days notice to withdraw funds on our account. The only problem was that I was given different advice in Kirkby in Ashfield to that given in Sutton in Ashfield. Reviewed on: 26th July 2024
Robert J's avatar
Robert J

Contact, resolution and admin process very efficient.

4
Contacted The Mansfield 'Business Accounts Team' re- closing one account and transfering funds to another new account. Responsible Manager got back fairly quickly and was responsive / helpful to queries. Communication relating to necessary administration was forwarded to us and once submitted the setting up of the account was very efficient and timely. The only negative, and Mansfield is not the only provider not doing this, is that they had never let us know that there were better accounts available to us offering better rates of interest. Yes, it is our responsibility, but how about being an institution that is more proactive in this aspect. However, regarding our latest transaction - from initial contact to responsible Manager dealing and administrative processes - all were very efficient and helpful. Reviewed on: 23rd July 2024
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Thinker

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