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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.75 (1580 reviews)

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4.75

Based on 1,580 reviews, last reviewed 21st May 2026

34% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026

Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

I opened an account for my grandson and the staff we...

I opened an account for my grandson and the staff were brilliant, helpful, respectful and knowledgeable. Reviewed on: 12th January 2026

Anytime I visit the branch with an enquiry they are...

Anytime I visit the branch with an enquiry they are always informative and available for advice. All appointments are time efficient... Reviewed on: 12th January 2026

Good service good rates and kept me informed.

Good service good rates and kept me informed. Reviewed on: 12th January 2026

Excellent society

Easy to open account and manage both online and in the building society office itself. friendly staff. Good rates of interest on savings and good array of products. Reviewed on: 12th January 2026

0verall very good experience.

0verall very good experience. Reduced interest rates made me close my account. Reviewed on: 12th January 2026

My experience..

Been saving with you for 10 years and went in Saturday to get money out as I have bought a house and within 24 hours my money was all in my account Reviewed on: 12th January 2026

FAR FROM A MANSFIELD CROWD

I live a fair distance away from Mansfield now having moved houses and still use passbook accounts, whether in branch when I visit, vis post or phone, their service is always fantastic Reviewed on: 12th January 2026

GREAT RANGE OF PRODUCTS AND 1ST CLASS SERVICE

GREAT RANGE OF PRODUCTS AND 1ST CLASS SERVICE Reviewed on: 12th January 2026

Mansfield: nice to deal with.

Mansfield have good interest rates and excellent customer telephone service. My calls have either been answered quickly or a good call-back ensuring the customers has a minimum hold time. The staff that answer the call are knowledgeable and helpful and have answered my questions quickly and accurately. So much better than the typical help desk script approach of other financial institutions. Reviewed on: 12th January 2026

Access by tel really bad, staff excellent

Access by telephone is poor. It seems impossible to call your number and talk to a person at any time during your opening times. Call back is not convenient to busy customers. Once I spoke to someone they were excellent; welcoming, good listeners, knowledgeable, quick and . Thank you. Reviewed on: 12th January 2026

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