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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.65
Based on 1,405 reviews, last reviewed 3rd Mar 2026
360% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Sample text - this is a test to capture the journey... Sample text - this is a test to capture the journey flow, not a review Reviewed on: 3rd March 2026
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AC

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
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HM
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1405)

In branch service review

5
Friendly staff. No problems at all. Reviewed on: 4th August 2025

In branch service review

5
This would hard to say! Staff very good infact excellent!. Reviewed on: 4th August 2025

The staff was helpful, friendly and efficient.

5
The staff was helpful, friendly and efficient. They knew what product was best for my needs Reviewed on: 3rd August 2025
Helen B's avatar
Helen B

In branch service review

5
The staff are so friendly and I can't fault the service. Reviewed on: 31st July 2025

In branch service review

5
Everything was smooth and easy - thank you for the great service. Reviewed on: 31st July 2025

In branch service review

5
Been with the Mansfield since approx. 1957 - a good recommendation. Reviewed on: 31st July 2025

In branch service review

5
Very helpful recently when problems with postal office failed to deliver. Reviewed on: 29th July 2025

Competitive rate on your ISA but no online access

4
You offered a v competitive rate on your ISA when I joined. This has since fallen behind some of the new players. A major drawback was/is the lack of online access including for ISA transfers. I know though that you are presently working to put in an online system. Long overdue even though you have the cash to do it with. Reviewed on: 28th July 2025
Dr Richard J Brumpton's avatar
Dr Richard J Brumpton

Great Customer Service

5
Good quick efficient set up of account, staff very friendly and helpful, local Building Society Reviewed on: 28th July 2025
Tracy G's avatar
Tracy G

Initially very good but became disappointing

4
I opened an ISA in November 2023 because the rate was very good and there is a branch nearby. The staff at the branch were helpful and friendly. I was happy with the ISA until a few weeks ago when the rate was cut substantially by more than the cut made by the Bank of England. It then became lower than many other building societies were offering. Reviewed on: 28th July 2025
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Dee Bee

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