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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.75 (1580 reviews)

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4.75

Based on 1,580 reviews, last reviewed 21st May 2026

34% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026

Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

Efficient polite, easy to access

Efficient polite, easy to access Reviewed on: 12th January 2026

Excellent interest rates for the regular saver

Excellent interest rates for the regular saver Reviewed on: 12th January 2026

Unable to add second account holder electronically,...

Unable to add second account holder electronically, Had to await forms to be sent out and delivered. I have two accounts so had to make the same request on two individaul forms one for each account. Reate the same infrmation twice for the scond account holder adn repeat the information already held by Mansfield onto two forms. Reviewed on: 12th January 2026

Reply from Mansfield Building Society Thanks for sharing your experience. We're sorry we haven't met your expectations on this occasion, we'll take this feedback onboard to help us improve in the future. Response date: 15th January 2026

Effective and efficient service.

Effective and efficient service. Reviewed on: 12th January 2026

Friendly, professional and efficient

Friendly, professional and efficient Reviewed on: 12th January 2026

Great staff and excellent products

Very helpful staff and excellent savings accounts. Always provide assistance and support when requested, great/ fantastic service from the staff. Reviewed on: 12th January 2026

Service and Products for All Delivered with a Smile

I opened savings accounts for each of my 3 children when they were little. It was lovely to have a local branch where staff were welcoming and friendly. Thirty years later my son applied for a mortgage and received a very professional service. I have opened a regular savings account which I think is good value. And again I value the personal service being able to pop into the branch. I much prefer the friendly face to face customer service from staff who clearly enjoy their work than having to rely on impersonal, often automated telephone helplines. Reviewed on: 12th January 2026

Helpful with queries, and lovely to speak to a real...

Helpful with queries, and lovely to speak to a real person. Problem resolved without fuss and I was treated as though i was a valued customer, not just a sound-bite. Keep doing what you are doing. Reviewed on: 12th January 2026

Good service.

Always friendly & knowledgable service. Reviewed on: 12th January 2026

Always polite and friendly .

Always polite and friendly . the Sutton -in-ashfield branch is very convenient Reviewed on: 12th January 2026

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