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ManyPets: Pet insurance reviews

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4.87
Based on 13,414 reviews, last reviewed 30th Sep 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
6%
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1%
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Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Part of pre-approved claim refused due to amount I’ve been with them for the second year now. My first claim (under £200) was approved, but as soon as the costs increased, they found reasons to decli... Read more Reviewed on: 30th September 2025
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Maja Baresic
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13414)

Easy to understand

5
The easiest pet insurance forms to fill in and the most reasonably priced. Reviewed on: 5th September 2018
Libby Nikita Carter's avatar
Libby Nikita Carter

easy and efficient

5
has a no calim refund! I have not needed to cliam luckily Reviewed on: 5th September 2018
Sue Newling's avatar
Sue Newling

easy to work with

5
very helpful on the phone, move fast getting information with your vets team. no paperwork. Reviewed on: 5th September 2018
Frances Elworthy's avatar
Frances Elworthy

Great policy and paid in full claim

5
Best I’ve seen on market for value and cover Reviewed on: 5th September 2018
Tony ware's avatar
Tony ware

Easy to claim with and just really simple insurance

5
This year I'm so glad I've taken insurance with BBM, I've had 2 massive instances of needing them and they have been really good to deal with. Reviewed on: 5th September 2018
Rhys Eli Ford-Young's avatar
Rhys Eli Ford-Young

Bought by Many

5
I recently moved insurers to Bought by Many and the team have always been so friendly when answering any of my questions, their online portal is user-friendly and everything is set out in an understandable manner. Their fixed lifetime policy was a big draw for me (as my dog is under two) and I think that is great that I now never have to worry about rising insurance costs year-on-year. Not had to make a claim, and hopefully I won't need to going forward. But so far, so good, would definitely recommend. Reviewed on: 5th September 2018
Amy's avatar
Amy

Amazing value

5
Brilliant cover for low cost. Clear and upfront about charges and what is covered. Excellent. Reviewed on: 5th September 2018
Emma Boles's avatar
Emma Boles

Beyond Expectations

5
Having rescued two dogs from a Romanian shelter (we also have another English rescue) I wanted to ensure that we had the very best pet insurance in place. Having been a lawyer (and therefore very pedantic) I extensively researched the pet insurance market and found that in terms of value for money, level of cover and customer satisfaction, Bought By Many were consistently rated as "Excellent". Setting up the policy was straightforward and the one small query I had was answered in detail and expeditiously. Very sadly, only 7 weeks after arriving from Romania, our beautiful little puppy Daisy contracted a virulent pathogen and died. She spent two days at our vets and then was rushed to a specialist unit, but in spite of everyone's valiant efforts we lost her. She was magical and we were devestated. She had only been insured with Bought By Many for a few weeks, in fact we had only paid one monthly payment, and we had expected the company to try and wriggle out of reimbursement. They were the complete antithesis to what I had expected. They were full of empathy, compassionate and did everything within their power to get the claim settled quickly, even chasing me and the vets/hospital for information when there were small delays. I was worried that they wouldn't reimburse Daisy's adoption and transport fees as we were unable to provide proper invoices but again they took a view that was fair and reasonable and settled all aspects of the claim. In a day of constant frustrations and poor customer service in dealing with organisations, Bought By Many were exceptional. At a time when I was distraught at the loss of this beautiful little life, they made a process I had been dreading as smooth and simple as possible, pro-acting where necessary and always with a warmth and compassion that was greatly appreciated. I cannot recommend this company enough, I don't use the word exceptional lightly, and will always use them to insure our beloved pets. Reviewed on: 5th September 2018
Cherrie McCarron's avatar
Cherrie McCarron

One of the easiest web sites I have ever been on!

5
This was so quick and easy to complete. The explanation for my chosen cover was clear and easy to understand.I have used comparison web sites in the past but will make this site my first stop in the future. Reviewed on: 5th September 2018
Julie blackburn's avatar
Julie blackburn

Great cover, good value

5
Having extensively researched the many pet insurance policies available, we found Bought by Many to offer the best balance between cover and cost. We particularly like the zero excess option, which is far better than most competitors. Haven't had to claim yet, fortunately, but most reviews suggest we can expect good customer service in that eventuality. Reviewed on: 5th September 2018
John B's avatar
John B

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