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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews Write a review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

easy to work with

very helpful on the phone, move fast getting information with your vets team. no paperwork. Reviewed on: 5th September 2018

Great policy and paid in full claim

Best I’ve seen on market for value and cover Reviewed on: 5th September 2018

Easy to claim with and just really simple insurance

This year I'm so glad I've taken insurance with BBM, I've had 2 massive instances of needing them and they have been really good to deal with. Reviewed on: 5th September 2018

Bought by Many

I recently moved insurers to Bought by Many and the team have always been so friendly when answering any of my questions, their online portal is user-friendly and everything is set out in an understandable manner. Their fixed lifetime policy was a big draw for me (as my dog is under two) and I think that is great that I now never have to worry about rising insurance costs year-on-year. Not had to make a claim, and hopefully I won't need to going forward. But so far, so good, would definitely recommend. Reviewed on: 5th September 2018

Amazing value

Brilliant cover for low cost. Clear and upfront about charges and what is covered. Excellent. Reviewed on: 5th September 2018

Beyond Expectations

Having rescued two dogs from a Romanian shelter (we also have another English rescue) I wanted to ensure that we had the very best pet insurance in place. Having been a lawyer (and therefore very pedantic) I extensively researched the pet insurance market and found that in terms of value for money, level of cover and customer satisfaction, Bought By Many were consistently rated as "Excellent". Setting up the policy was straightforward and the one small query I had was answered in detail and expeditiously. Very sadly, only 7 weeks after arriving from Romania, our beautiful little puppy Daisy contracted a virulent pathogen and died. She spent two days at our vets and then was rushed to a specialist unit, but in spite of everyone's valiant efforts we lost her. She was magical and we were devestated. She had only been insured with Bought By Many for a few weeks, in fact we had only paid one monthly payment, and we had expected the company to try and wriggle out of reimbursement. They were the complete antithesis to what I had expected. They were full of empathy, compassionate and did everything within their power to get the claim settled quickly, even chasing me and the vets/hospital for information when there were small delays. I was worried that they wouldn't reimburse Daisy's adoption and transport fees as we were unable to provide proper invoices but again they took a view that was fair and reasonable and settled all aspects of the claim. In a day of constant frustrations and poor customer service in dealing with organisations, Bought By Many were exceptional. At a time when I was distraught at the loss of this beautiful little life, they made a process I had been dreading as smooth and simple as possible, pro-acting where necessary and always with a warmth and compassion that was greatly appreciated. I cannot recommend this company enough, I don't use the word exceptional lightly, and will always use them to insure our beloved pets. Reviewed on: 5th September 2018

One of the easiest web sites I have ever been on!

This was so quick and easy to complete. The explanation for my chosen cover was clear and easy to understand.I have used comparison web sites in the past but will make this site my first stop in the future. Reviewed on: 5th September 2018

Great cover, good value

Having extensively researched the many pet insurance policies available, we found Bought by Many to offer the best balance between cover and cost. We particularly like the zero excess option, which is far better than most competitors. Haven't had to claim yet, fortunately, but most reviews suggest we can expect good customer service in that eventuality. Reviewed on: 5th September 2018

Dog Insurance

When I looked around for insurance for my new puppy I found the Bought by Many website. Easy to use and good price. Reviewed on: 5th September 2018

Excellent start for a new-age pet insurer

So far, I would rate Bought by Many a 4/5. The products that they offer are second to none and the customer service team are fantastic. I love that they have options for you to choose the cover specifically for both yours and your pets needs. Whether it be to cover pre-existing medical issues or if you want to fix the premium on a life long policy regardless of illnesses whilst in the current policy which is what I have done. The only reason I haven't given them the final star is purely because I can't change the date in which the payment comes out of my bank. Other than that, they are fantastic. Reviewed on: 5th September 2018

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ManyPets: Pet insurance reviews

400% increase in 5 star reviews

50% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review ManyPets: Pet insurance now

ManyPets Pet insurance reviews (13422)

easy to work with

Great policy and paid in full claim

Easy to claim with and just really simple insurance

Bought by Many

Amazing value

Beyond Expectations

One of the easiest web sites I have ever been on!

Great cover, good value

Dog Insurance

Excellent start for a new-age pet insurer

Review ManyPets: Pet insurance now

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