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Marsden Building Society: Mortgages reviews

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4.74
Based on 109 reviews, last reviewed 4th Feb 2025
900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Ran smoothly from start to finish! Ran smoothly from start to finish! Reviewed on: 4th February 2025
Anne Gilbert's avatar
Anne Gilbert

Latest lowest rating:

1

Final stages of taking a holiday let mortgage with Marsden BS - most frustrating and laborious re-mortgage ever! Started the (should have been) straight forward re-mortgage four months ago. It's a very ordinary terraced house in a decent area worth £400k borr... Read more Reviewed on: 21st November 2023
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Emma
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About this product

Finding the right lender for your mortgage is a daunting process. At Smart Money People, we want to make this easier for you. We collect Marsden Building Society mortgage reviews to give you valuable insight into the lender.

Marsden Building Society is a mutual organisation that offers a range of mortgage products. If you’re unsure about any aspect of a mortgage product, always consult the lender or an independent advisor. It’s important to be confident with the terms, conditions and interest rates of the product before taking it out.

If you’re considering Marsden Building Society as your mortgage lender, learn more by reading our reviews. Find out what product borrowers have taken out and how satisfied they have been throughout the term. Learn about any pros and cons that existing customers have experienced with the Society. Read all of this and more in our Marsden Building Society mortgage reviews.

Do you have any experience with Marsden Building Society mortgages? Write a review on Smart Money People to help others just like you. Tell us which mortgage product you have and if you’re satisfied with your choice. Tell us about the application process: did the Society support you throughout it and make it easy to understand? Would you recommend the lender to family and friends? Write an honest Marsden Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Marsden Building Society Mortgages reviews (109)

Review of the Marsden Building Society, Mortgages:

Mortgage for Expats

5
In 2020 Marsden were one of the few UK lenders willing to offer mortgages to Expats, who were looking to re-purchase a home in the UK (which became a necessity post Brexit). Rates were competitive and lending criteria was sensible. Reviewed on: 3rd February 2025
RB expat's avatar
RB expat

Excellent service

5
We were very impressed with the attitude and efficiency of the Marsden Building Society. Their staff were approachable, helpful and responded promptly to our emails. We received regular updates during the application process too. Reviewed on: 25th April 2022
MBS Member Feedback's avatar
MBS Member Feedback

Great customer service

5
I have been impressed with The Marsden Building Society because it is easy to speak to some-one on the telephone re any concerns/questions, not something readily available these days. The website was easy to negotiate and use also, but good to have some personal service if required. Reviewed on: 4th April 2022
MBS Member Feedback's avatar
MBS Member Feedback

Excellent, excellent, excellent!

5
This building society is brilliant. The staff are always very polite and very helpful, no matter how trivial your request. I cannot fault them in any respect. So well done! Reviewed on: 1st April 2022
MBS Member Feedback's avatar
MBS Member Feedback

Kirsty Webster/Reggio case

5
the whole process was eay and straight forward well done Marsden Building Society and thank you Kirsty Reviewed on: 24th March 2022
MBS Member Feedback's avatar
MBS Member Feedback

Professional service throughout

5
Excellent service received from both fluent with a brilliant app and the Marsden very professional throughout. Thank you. Reviewed on: 18th March 2022
MBS Member Feedback's avatar
MBS Member Feedback

Excellent service

5
The Marsden Building Society provided an efficient, swift and personal service. Would definitely recommend. Reviewed on: 17th March 2022
MBS Member Feedback's avatar
MBS Member Feedback

Fantastic

5
We have renewed our mortgage on several occasions with The Marsden. On each occasion their product offering has been the cheapest - we always shop around. The whole process is really straight forward and simple. Added to this their levels of customer service are fantastic. They are one of the best companies it has been our pleasure to deal with. Can’t recommend enough. Reviewed on: 9th March 2022
MBS Member Feedback's avatar
MBS Member Feedback

Excellent

5
very efficient and professional Reviewed on: 1st March 2022
MBS Member Feedback's avatar
MBS Member Feedback

Offers produced but poor back office organisation

2
Whilst we received the offer eventually, Marsden's internal communication is such that we would receive updates that weren't correct. No single underwriter deals with a case so we repeatedly received the same request despite answering the same questions repeatedly. the requirement for wet signatures is extremely outdated and I believe Marsden are the only BS to need this nowadays. It is poor security and leads to delays as it did on this case. We find that whilst Marsden do eventually produce an offer, and are therefore reliable. Every application takes such an unpredictable pat once submitted that it's extremely hard to keep the client properly informed of progress. Reviewed on: 18th February 2022
MBS Member Feedback's avatar
MBS Member Feedback

Professional and Efficient

5
Excellent, professional and timely service from all at Marsden Building Society. Reviewed on: 18th January 2022
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MBS Member Feedback

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