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Marsden Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.66 (116 reviews)

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4.67

Based on 116 reviews, last reviewed 13th Jun 2025

85% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Prompt and efficient service. Prompt and efficient service. Competitive rates. Reviewed on: 3rd June 2025

Latest lowest rating:

1

Final stages of taking a holiday let mortgage with Marsden BS - most frustrating and laborious re-mortgage ever! Started the (should have been) straight forward re-mortgage four months ago. It's a very ordinary terraced house in a decent area worth £400k borr... Read more Reviewed on: 21st November 2023

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About this product

Finding the right lender for your mortgage is a daunting process. At Smart Money People, we want to make this easier for you. We collect Marsden Building Society mortgage reviews to give you valuable insight into the lender.

Marsden Building Society is a mutual organisation that offers a range of mortgage products. If you’re unsure about any aspect of a mortgage product, always consult the lender or an independent advisor. It’s important to be confident with the terms, conditions and interest rates of the product before taking it out.

If you’re considering Marsden Building Society as your mortgage lender, learn more by reading our reviews. Find out what product borrowers have taken out and how satisfied they have been throughout the term. Learn about any pros and cons that existing customers have experienced with the Society. Read all of this and more in our Marsden Building Society mortgage reviews.

Do you have any experience with Marsden Building Society mortgages? Write a review on Smart Money People to help others just like you. Tell us which mortgage product you have and if you’re satisfied with your choice. Tell us about the application process: did the Society support you throughout it and make it easy to understand? Would you recommend the lender to family and friends? Write an honest Marsden Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Marsden Building Society Mortgages reviews (116)

Excellent, excellent, excellent!

This building society is brilliant. The staff are always very polite and very helpful, no matter how trivial your request. I cannot fault them in any respect. So well done! Reviewed on: 1st April 2022

Kirsty Webster/Reggio case

the whole process was eay and straight forward well done Marsden Building Society and thank you Kirsty Reviewed on: 24th March 2022

Professional service throughout

Excellent service received from both fluent with a brilliant app and the Marsden very professional throughout. Thank you. Reviewed on: 18th March 2022

Excellent service

The Marsden Building Society provided an efficient, swift and personal service. Would definitely recommend. Reviewed on: 17th March 2022

Fantastic

We have renewed our mortgage on several occasions with The Marsden. On each occasion their product offering has been the cheapest - we always shop around. The whole process is really straight forward and simple. Added to this their levels of customer service are fantastic. They are one of the best companies it has been our pleasure to deal with. Can’t recommend enough. Reviewed on: 9th March 2022

Excellent

very efficient and professional Reviewed on: 1st March 2022

Offers produced but poor back office organisation

Whilst we received the offer eventually, Marsden's internal communication is such that we would receive updates that weren't correct. No single underwriter deals with a case so we repeatedly received the same request despite answering the same questions repeatedly. the requirement for wet signatures is extremely outdated and I believe Marsden are the only BS to need this nowadays. It is poor security and leads to delays as it did on this case. We find that whilst Marsden do eventually produce an offer, and are therefore reliable. Every application takes such an unpredictable pat once submitted that it's extremely hard to keep the client properly informed of progress. Reviewed on: 18th February 2022

Professional and Efficient

Excellent, professional and timely service from all at Marsden Building Society. Reviewed on: 18th January 2022

Excellent processing speed of mortgage application

Excellent speed of processing/allocation of Conveyancing Team .. all staff members have been courteous/helpful with nothing being too much trouble for them .. as much as possible completed electronically (which is great for full time worker) I will recommend Marsden Group in the future to family/friends/anyone in need of mortgage .. thank you Marsden Group Reviewed on: 10th January 2022

Ex-Pat

We were having trouble finding a mortgage due to the fact one of us now works out of the country a lot and is classed as ex-pat. Marsden asked a lot of questions and needed a lot of paperwork but they were able to give us a mortgage. It just shows that when a lender actually looks at a risk and thinks pragmatically about it, then can sweep up more business! They were great. And we are thankful they do look at non standard risks. Reviewed on: 25th October 2021

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