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Marsden Building Society: Mortgages reviews

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4.61
Based on 88 reviews, last reviewed 5th Nov 2024
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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11%
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Latest highest rating:

5

Building confidence Polite very professionals and easy to work with . Consistency inspire confidence. Reviewed on: 5th November 2024
Roger Kyme's avatar
Roger Kyme

Latest lowest rating:

1

Final stages of taking a holiday let mortgage with Marsden BS - most frustrating and laborious re-mortgage ever! Started the (should have been) straight forward re-mortgage four months ago. It's a very ordinary terraced house in a decent area worth £400k borr... Read more Reviewed on: 21st November 2023
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Emma
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About this product

Finding the right lender for your mortgage is a daunting process. At Smart Money People, we want to make this easier for you. We collect Marsden Building Society mortgage reviews to give you valuable insight into the lender.

Marsden Building Society is a mutual organisation that offers a range of mortgage products. If you’re unsure about any aspect of a mortgage product, always consult the lender or an independent advisor. It’s important to be confident with the terms, conditions and interest rates of the product before taking it out.

If you’re considering Marsden Building Society as your mortgage lender, learn more by reading our reviews. Find out what product borrowers have taken out and how satisfied they have been throughout the term. Learn about any pros and cons that existing customers have experienced with the Society. Read all of this and more in our Marsden Building Society mortgage reviews.

Do you have any experience with Marsden Building Society mortgages? Write a review on Smart Money People to help others just like you. Tell us which mortgage product you have and if you’re satisfied with your choice. Tell us about the application process: did the Society support you throughout it and make it easy to understand? Would you recommend the lender to family and friends? Write an honest Marsden Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Marsden Building Society Mortgages reviews (88)

Excellent processing speed of mortgage application

5
Excellent speed of processing/allocation of Conveyancing Team .. all staff members have been courteous/helpful with nothing being too much trouble for them .. as much as possible completed electronically (which is great for full time worker) I will recommend Marsden Group in the future to family/friends/anyone in need of mortgage .. thank you Marsden Group Reviewed on: 10th January 2022
MBS Member Feedback's avatar
MBS Member Feedback

Ex-Pat

5
We were having trouble finding a mortgage due to the fact one of us now works out of the country a lot and is classed as ex-pat. Marsden asked a lot of questions and needed a lot of paperwork but they were able to give us a mortgage. It just shows that when a lender actually looks at a risk and thinks pragmatically about it, then can sweep up more business! They were great. And we are thankful they do look at non standard risks. Reviewed on: 25th October 2021
MBS Member Feedback's avatar
MBS Member Feedback

ADMINISTRATIVE EFFICIENCY

5
The product is competitive. The clerical systems are clear. Any staff I dealt obviously knew what they were talking about. Thanks Reviewed on: 24th September 2021
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MBS Member Feedback

Mmmmmm

3
`Porting' a mortgage is not what it seems and no-one explained what was involved. It is not a simple matter, it is applying for a new mortgage even if it is the same as the old one, and even if the old one is with the Marsden. It is a long and complicated process. It may be the pandemic or just the process itself but it is frustrating. It would be more than helpful if it was explained to customers before the process starts what was going to be needed, then all the figures and paperwork would already be at hand and would cut down on time and phone calls. People in the business are familiar with `porting' but customers are not and more explanations and time for questions are needed. Also the way in which monetary calculations are done by the building society needs to be gone through thoroughly so that the customer understands how the society have reached the figures they present to the customer. More openness please! Reviewed on: 15th September 2021
MBS Member Feedback's avatar
MBS Member Feedback

Excellent servive speedily delivered

5
The period from application to offer was very swift and the requests for information were very clear. The whole process was much less painful than expected. Reviewed on: 27th August 2021
MBS Member Feedback's avatar
MBS Member Feedback

Mortgage review

5
Personal attention when making a phone call. Being a mortgage advisor service is key and i happen to have my own mortgage in retirement Reviewed on: 30th April 2021
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Mortgage customer

Mortgage review

5
Friendly personal service by poeple (staff) who know whay you want and how you can obtain Reviewed on: 29th April 2021
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Mortgage customer

Overseas Borrower Rates

4
Glad the Marsden in a BS that will extend a mortgage to ex-pats, but I find it hard to see how the Society can justify the interest rates it charges us. Why oh why are they so much higher than for domestic customers. Reviewed on: 27th April 2021
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Mortgage customer

Mortgage review

5
Good service on both times we have a mortgage with you Reviewed on: 25th April 2021
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Mortgage customer

Mortgage review

5
It was straightforward to get a mortgage. And they have kept in touch since then Reviewed on: 24th April 2021
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Mortgage customer

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