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Metro Bank: Current Account reviews

4.88
Based on 10,559 reviews, last reviewed 7th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024
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Richard P

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10559)

Review of the Metro Bank, Current Account:

Amazing bank

5
I love metro bank they’re so good at handling problems Reviewed on: 6th April 2023

Current account reviewing

5
My experience with metro bank is great as they are fast responders when something wrong might happen making them in my opinion the best British bank and deserving of the award Reviewed on: 10th April 2023

Great personal bank

5
Great personal bank but not so good as a business bank when requiring credit as it only uses ratesetter for lending. Reviewed on: 10th April 2023

The place where workers smile

5
I have been a customer for a few years now and whenever I visit the wood green branch I feel very comfortable and welcome by all. It's a place where I see staff always working and prepared to assist customers at the first time of asking or even just on arrival. Real people's bank always someone there to talk to not machine driven. I love this bank. Reviewed on: 10th April 2023

So easy

5
I love that I can use drive-through banking, and they bank is open at really convenient times. Online banking is so easy to use, never had any issues with Metro at all. Reviewed on: 10th April 2023

7 day bank

5
Great bank and easy to use , I like that they are open 7 days a week Reviewed on: 10th April 2023

Easy Banking

5
I am enjoying Metro Bank's services and the app is easy to use. Reviewed on: 10th April 2023

Metro bank is reasonable bank to obtain an account

5
Because metro bank doesn’t behave like most bank that requires so much from customers for just a simple bank account which is even beneficial for both parties,the economy and for the reputation of the world banking system and its true trust. Reviewed on: 10th April 2023

Unlock account

5
Frustrated when account was locked as can't proceed the payment. Called Metro Bank suprisingly it not like other banks that my call was picked up very soon and my problem was solved immediately. Their process was smooth and fast but it won't happen only once a while as I had the same problem on a day and Metro Bank each time provided same effective services Reviewed on: 10th April 2023

I am Very happy with Metro Bank and their services. I recommend it!

5
The Metro Bank team is always there, ready to help you whenever you need them. Easy to use, access, really nice opening hours and staff. Reviewed on: 9th April 2023

Efficiency of service

5
The customer service is helpful as well as extremely quick and efficient. Reviewed on: 9th April 2023

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