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Metro Bank: Current account reviews

4.86
Based on 10,570 reviews, last reviewed 27th May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Brilliant

5
A forward thinking customer focused business who are leading the way by opening branches across the UK Reviewed on: 17th December 2018

Refreshing way to bank

5
Finally a bank with some morals! Reviewed on: 17th December 2018

Excellent customer service

5
Six years ago I walked in to a London branch without an appointment. Within an hour, I had opened a current account, and walked out with my personlised checkbook and debit card. Their call centres provide excellent service, and I have never been subjected to lengthy waits. Reviewed on: 15th December 2018

Metro Bank is the best

5
They always try to find the best solution to help the client Reviewed on: 9th December 2018

Best Banking App for current account

5
The app is great as it gives insight of spending patterns. This info greatly assists in my monthly budgeting. Reviewed on: 7th December 2018

Really good bank

5
The staff are always friendly and helpful, it is easy to use and they are expanding the network of branches to make it even better Reviewed on: 5th December 2018

A modern bank for modern times

5
Love Metro bank, get your cards printed whilst you are there, customer service is excellent, can use my cards on holiday in Europe and not get ripped off with charges, app is great and easy to use - I even got given some treats for my dog (who by the way is allowed into the bank!). Great job Metro banks. Reviewed on: 28th November 2018

good bank

5
metro bank is great for people with current accounts as their charges are small and they are always more then willing to help customers. Reviewed on: 21st November 2018

Simple and Easy

5
Simple and easy to understand....no nonsense bank Reviewed on: 8th November 2018

Awesome.

5
I have been banking with Metro Bank for 4/5 years now and it has been a delightful experience. Every single colleague I have encountered was a pleasure to deal with. Simplistic product range and convenient operational hours ie opening hours. Reviewed on: 7th November 2018

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