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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best Banking App for current account

5
The app is great as it gives insight of spending patterns. This info greatly assists in my monthly budgeting. Reviewed on: 7th December 2018

Really good bank

5
The staff are always friendly and helpful, it is easy to use and they are expanding the network of branches to make it even better Reviewed on: 5th December 2018

A modern bank for modern times

5
Love Metro bank, get your cards printed whilst you are there, customer service is excellent, can use my cards on holiday in Europe and not get ripped off with charges, app is great and easy to use - I even got given some treats for my dog (who by the way is allowed into the bank!). Great job Metro banks. Reviewed on: 28th November 2018

good bank

5
metro bank is great for people with current accounts as their charges are small and they are always more then willing to help customers. Reviewed on: 21st November 2018

Simple and Easy

5
Simple and easy to understand....no nonsense bank Reviewed on: 8th November 2018

Awesome.

5
I have been banking with Metro Bank for 4/5 years now and it has been a delightful experience. Every single colleague I have encountered was a pleasure to deal with. Simplistic product range and convenient operational hours ie opening hours. Reviewed on: 7th November 2018

Best bank

5
Great people focussed in looking after you Reviewed on: 7th November 2018

Brilliant banking

5
I love the service I receive from Metro every time I go there! Reviewed on: 7th November 2018

Fantastic customer service!

5
Fantastic customer service experience, in their stores and over the phone, early till late! Reviewed on: 7th November 2018

Open when you need them!

4
Whilst I feel Metro's customer service standards have slipped a bit since last year the fact that they open their branches at times convenient to the customer and also do not charge on cash withdrawals in Europe they still get my vote! Reviewed on: 6th November 2018

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