Write a review

Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10560 reviews)

View other Metro Bank products

4.88

Based on 10,560 reviews, last reviewed 11th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

Read all reviews See your review

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

I been a victim of a fraud transaction from a fraud...

I been a victim of a fraud transaction from a fraud company named LUCKY2GO. I reported the same day to Metro bank, what happen was that metro bank let the money from pending to be released but never try to charge back. Now they restricted my joint account with my wife which we been clients since 2016 and rather than chasing the real criminals they are holding us ransom and with bills to pay, from rent to council tax and credit cards. The way we've been treated is abismal. Metro bank should work for the clients not to criminal fraud company's. I'll never trust Metro bank ever again and now i have to go to litigation with them through ombudsman to the bank of England. Unbelievable. Reviewed on: 9th November 2024

Great customer care

The mere fact that I walked into the bank, opened an account and left with a debit card within a couple of hours, says a lot about how Metro bank operates. Metro bank offers an American style service standard. Telephone response is fast and responsive with no hanging about on the line listening to tense hold musak. I recommend them all the time. Reviewed on: 9th April 2023

Lost Card

When you loose your cards you get a new one within 30 minutes Reviewed on: 9th April 2023

Lovely

Its very helpfull not only the staff but for people working weekdays and need to go to bank for the weekend. Reviewed on: 9th April 2023

Welcoming convenient helpful

At my branch I feel welcomed and important I don’t get this response anywhere else I feel good when I go inside my local branch Reviewed on: 9th April 2023

Amazing bank

Recently joined metro bank from Halifax for my current account and they made it so easy and swift. Bank card done on same day and the money I had in my Halifax account got transferred easily too. Highly recommend metro bank Reviewed on: 9th April 2023

Very efficient and helpfull

Best bank around open all the time very helpfull friendly staff Reviewed on: 9th April 2023

Transparent banking

I have Metro Bank to be an absolute joy to be a customer of, everything is clearly explained and nothing is ever to much bother with them. From online banking to 7 days a week access to real people, I cannot emphasise how easy it is to use their services. Have recommended them to all my friends Reviewed on: 9th April 2023

Helpful, friendly, professional, efficient

I can’t fault the service we get at our local branch. They always meeting and greet. Are very friendly and always try and help where possible, they never make you feel rushed. They’re great with kids, my son has a bank account and they always go out of their way to help him. He enjoys going into the bank!! They also have doggie biscuits whats not to love. Would definitely recommend this bank to anyone. Reviewed on: 9th April 2023

Great service

Opening account top Good service very helpful when get in the bank Reviewed on: 9th April 2023

Most convenient no nonsense best bank ever

My experience with these guys has been hassle free it’s like their not like a bank too friendly and nonchalant ( in a good way) obvz . Thank you metro Reviewed on: 9th April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Accounts
from London Community Credit Union 1.00 from 3 reviews
Classic Account
from TSB 3.60 from 196 reviews
Current Account
from Card One Money 5.00 from 2 reviews

There's still more to see!

Metro Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub