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Metro Bank: Current Account reviews

4.88
Based on 10,558 reviews, last reviewed 5th Sep 2024
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

Lots of recent negative changes Great bank when I joined 6 years ago. Now taking my money elsewhere as so many products and services withdrawn especially cancelling all credit cards ... Read more Reviewed on: 22nd August 2024
Ros H's avatar
Ros H

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10558)

Review of the Metro Bank, Current Account:

Great for basic accounts and highstreet branches

4
Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do have a lot of branches, but I find it takes a long time to speak to someone; a branch visit is usually takes an hour end to end. And there are a fair few things you have to go into branch to open or resolve. They did recently have a good savings rate, but sadly that dropped soon after opening, and was eclipsed by other banks offerings. Reviewed on: 5th September 2024

Good Bank

5
Metro App is very well designed to be able to easily navigate. Metro Bank helping hours are helpful. Reviewed on: 6th April 2023

Good service

5
Good customer service and product Reviewed on: 6th April 2023

Happy man

5
great service good advice amazing help Reviewed on: 6th April 2023

Excellent

5
Best customer service in store, easy online access to everyone, very clear app. Reviewed on: 6th April 2023

Current account

5
Always pleased with the way they handle all my transactions nothing is too much bother. Their banking hours suit me better then other banks. Reviewed on: 6th April 2023

Great service

5
Great customer support and quick services Reviewed on: 6th April 2023

Good bank

5
Very good bank easy excess and am planning for a locker as well Reviewed on: 6th April 2023

One of the most friendly, approachable, best banks in providing excellent customer service every time they always go beyond and above...respect to each one of you

4
I have difficultues with memory and a chronic medical condition.... Without the service offered from Metro Bank I would have great difficulties accessing bathroom facilities. Also on few occasions I have forgotten my password and misplaced my bank card.....this was no problem as I waited few minutes and all was replaced same day in under 20mins....that is world record for any bank. Keep up the good work... Reviewed on: 6th April 2023

impressive progressive and loyal

5
it was the only bank when I entered in uk I come to know from my family friends and it was just few minutes procedure easy effective and loyal Bank I will continue to have my all possible savings will be in this bank Reviewed on: 6th April 2023

The best bank

5
I can say that metro bank is one the best bank I ever see in my entire life. I would recommend metro bank to as many people as I can. I can’t explain enough words about metro bank it really worth more than I think. I love being customer of metro bank Reviewed on: 6th April 2023

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