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Metro Bank: Current Account reviews

4.88
Based on 10,558 reviews, last reviewed 9th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

I been a victim of a fraud transaction from a fraud... I been a victim of a fraud transaction from a fraud company named LUCKY2GO. I reported the same day to Metro bank, what happen was that metro bank let... Read more Reviewed on: 9th November 2024
Pedro M's avatar
Pedro M

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10558)

Review of the Metro Bank, Current Account:

Great Ciustomer Service

5
A very friendly bank with exceptional customer service. Always willing to answer queries. Reviewed on: 3rd April 2023

Accessibility

5
Metro bank store is always accessible. And the mobile app is working well. Reviewed on: 6th April 2023

Best bank I have ever used!

5
Of the many years I’ve been a customer I’ve had very few problems - people always available to help and they’re open every day and longer hours than most banks - great bank and I’ve opened multiple accounts instore on the day Reviewed on: 6th April 2023

Good Bank

5
Metro App is very well designed to be able to easily navigate. Metro Bank helping hours are helpful. Reviewed on: 6th April 2023

Good service

5
Good customer service and product Reviewed on: 6th April 2023

Happy man

5
great service good advice amazing help Reviewed on: 6th April 2023

Excellent

5
Best customer service in store, easy online access to everyone, very clear app. Reviewed on: 6th April 2023

Current account

5
Always pleased with the way they handle all my transactions nothing is too much bother. Their banking hours suit me better then other banks. Reviewed on: 6th April 2023

Great service

5
Great customer support and quick services Reviewed on: 6th April 2023

Good bank

5
Very good bank easy excess and am planning for a locker as well Reviewed on: 6th April 2023

One of the most friendly, approachable, best banks in providing excellent customer service every time they always go beyond and above...respect to each one of you

4
I have difficultues with memory and a chronic medical condition.... Without the service offered from Metro Bank I would have great difficulties accessing bathroom facilities. Also on few occasions I have forgotten my password and misplaced my bank card.....this was no problem as I waited few minutes and all was replaced same day in under 20mins....that is world record for any bank. Keep up the good work... Reviewed on: 6th April 2023

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