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Metro Bank: Current Account reviews

4.88
Based on 10,559 reviews, last reviewed 7th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10559)

Review of the Metro Bank, Current Account:

Great Ciustomer Service

5
A very friendly bank with exceptional customer service. Always willing to answer queries. Reviewed on: 3rd April 2023

Good Friendly Bank.

5
Good friendly bank . Love the coin Machine Reviewed on: 5th April 2023

The way banks should be.

5
Convenient, efficient, helpful and a pleasure to use. Reviewed on: 5th April 2023

Convience simplified

5
As an international student Metro Bank was the easier to set up and use. Top notch service overall. Truly thankful. Reviewed on: 5th April 2023

British best bank

5
Excellent service and very good service financially very helpful. Reviewed on: 5th April 2023

Stress free banking!

5
I like the one stop shop effect. Stress free banking! Me like very much! Reviewed on: 5th April 2023

Open when I need it

5
Great team and always there to help. Reviewed on: 5th April 2023

Adhdeasy

5
I loose so many cards and since metro just prints them my life is less stressful. They have helpful and kind staff . I'll never bank with anyone else . Reviewed on: 5th April 2023

Going the extra mile

5
I’ve been with Metro Bank now for 6 months. Joining was seamless and it was amazing to leave the branch in less than 20 minutes with a new bank account and card. The service was personal and friendly, I didn’t feel like just a number. The app is easy to use, and if you need someone they are there when you need them. Evening. Weekends. As a busy working Mum, this is perfect. Reviewed on: 5th April 2023

The metro is good especially when talking them via phone

5
Talking to them on the phone also one one in the branch Reviewed on: 5th April 2023

Basic good banking

5
Nice to have a bank that is open late and during the weekends. Excellent customer service and very helpful. Reviewed on: 5th April 2023

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