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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10560 reviews)

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4.88

Based on 10,560 reviews, last reviewed 11th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

Great Ciustomer Service

A very friendly bank with exceptional customer service. Always willing to answer queries. Reviewed on: 3rd April 2023

Simple, secure and always available

Banking with Metro Bank has been very easy, the app is easy to use and the online banking provide simple to understand processes, paying feels secure and so far so, everything has been great! Provided their branches are opened at weekends which means it is convenient for people who works during the weekdays to be able to visit the branches and not having to take annual leaves to do banking at the branches. Reviewed on: 5th April 2023

Easy

Very easy and get card there and then and open 7 days a week Reviewed on: 5th April 2023

Friendly service

access to safe box at the bank is easy to arrange. Advance notice of any bank charges Reviewed on: 5th April 2023

5 star customer service

Amazing customer service, easy online banking no hassle and tension Reviewed on: 5th April 2023

Very best service I have received no queur

Did not have to wait long to be service polite and helpful good service overall Will encourage anyone to use this bank Reviewed on: 5th April 2023

The easiest, most accessible bank available - 7 days a week!

I have been with Metro Bank for several years now, and highly recommend it. The staff are really nice and helpful, and without the long gueues one finds in most other banks. I travel frequently in Europe, and am able to use my debit car there, for payments and withdrawals, without any charge. I also love the fact that I can get a new card printed in the bank, without any delay. I'm also delighted with the 5-yr ISA I have just opened, at 4% p.a. Reviewed on: 5th April 2023

Efficient service

Very happy with the service provided by metro bank Reviewed on: 5th April 2023

Very caring bank

The bank is always there for you Reviewed on: 5th April 2023

Amazing bank

It’s this is best bank because it’s Open on weekends Also I have more time uk into bank anytime in the week Reviewed on: 5th April 2023

Customer-Friendly Bank

Good bank. Easy to contact a real person without endless menu's or wait times. Great opening hours too. Well trained staff are friendly and helpful. Reviewed on: 5th April 2023

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