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Metro Bank: Current Account reviews

4.88
Based on 10,560 reviews, last reviewed 11th Jan 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025
Alfred G's avatar
Alfred G

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

Great Ciustomer Service

5
A very friendly bank with exceptional customer service. Always willing to answer queries. Reviewed on: 3rd April 2023

Awesome bank

5
Always helpful and open food times Reviewed on: 5th April 2023

Easy to get started and good support

5
With this bank, it’s easy to set up and access your current account, as they support you all the way through the beginning to the end without complaints. The staff are always there to help you no matter what the circumstances. Reviewed on: 5th April 2023

You are open on Sundays

5
There is no long queue and people who work there know exactly what they're doing.The service is excellent. Reviewed on: 5th April 2023

Very satisfied

5
Staff are co operative as customers don’t need to wait long for their turn in cue Reviewed on: 5th April 2023

Nice and friendly

5
Very well kept band friendly staff and Google services. Reviewed on: 5th April 2023

Easily accessible

4
Really great customer service and generous timings. Never had trouble with transactions or anything else. Overall great company with a wide range of branches throughout the UK. This is my first debit card and I was recommended to use metro bank by a friend and she has been using it herself for 10 years. Definitely would recommend. Reviewed on: 5th April 2023

Customer Assistance

5
I struggled to open a Uk bank account but when I went to metro bank everything was sorted and the staff in store were really helpful. Reviewed on: 5th April 2023

Customer service

5
Very helpful customer service. Face to face interaction. Reviewed on: 5th April 2023

Customer friendly and easy to use without much hassle, very good in early detection of financial fraud

5
Customer friendly and easy to use without much hassle, very good in early detection of financial fraud Reviewed on: 5th April 2023

Very happy

5
Very happy with this bank easy access and so easy with there accessibility Reviewed on: 5th April 2023

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