Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Metro Bank Current account reviews (10579)

One of the Best

5
As the title say's it all. It's one of the best banking that I've ever experienced Reviewed on: 5th April 2023
Pradeep JP's avatar
Pradeep JP

Best bank ever

5
Staff are friendly, water and biscuits for my dog, Lollipops for my neice and nephew, They even have toilets that are clean which is great for my dad as he has prostate cancer. PLUS they are open 7 days a week and they close late too. The only downside is sometimes the queues are long. Reviewed on: 5th April 2023
Kanwal Hayer's avatar
Kanwal Hayer

Excellant banking

5
I find them easier to use than any other bank I have banked with. some very useful features in the app and card replacement second to none. Reviewed on: 5th April 2023
simon may's avatar
simon may

Simple, secure and always available

5
Banking with Metro Bank has been very easy, the app is easy to use and the online banking provide simple to understand processes, paying feels secure and so far so, everything has been great! Provided their branches are opened at weekends which means it is convenient for people who works during the weekdays to be able to visit the branches and not having to take annual leaves to do banking at the branches. Reviewed on: 5th April 2023
M L's avatar
M L

Easy

5
Very easy and get card there and then and open 7 days a week Reviewed on: 5th April 2023
Amelia's avatar
Amelia

Friendly service

4
access to safe box at the bank is easy to arrange. Advance notice of any bank charges Reviewed on: 5th April 2023
Arun Aggarwall's avatar
Arun Aggarwall

5 star customer service

5
Amazing customer service, easy online banking no hassle and tension Reviewed on: 5th April 2023
Shabana Ahmad saghir's avatar
Shabana Ahmad saghir

Very best service I have received no queur

4
Did not have to wait long to be service polite and helpful good service overall Will encourage anyone to use this bank Reviewed on: 5th April 2023
Mary Grant's avatar
Mary Grant

The easiest, most accessible bank available - 7 days a week!

5
I have been with Metro Bank for several years now, and highly recommend it. The staff are really nice and helpful, and without the long gueues one finds in most other banks. I travel frequently in Europe, and am able to use my debit car there, for payments and withdrawals, without any charge. I also love the fact that I can get a new card printed in the bank, without any delay. I'm also delighted with the 5-yr ISA I have just opened, at 4% p.a. Reviewed on: 5th April 2023
Dayehouse's avatar
Dayehouse

Efficient service

5
Very happy with the service provided by metro bank Reviewed on: 5th April 2023
Cheuk chang 's avatar
Cheuk chang

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill