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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Easy

Very easy and get card there and then and open 7 days a week Reviewed on: 5th April 2023

Friendly service

access to safe box at the bank is easy to arrange. Advance notice of any bank charges Reviewed on: 5th April 2023

5 star customer service

Amazing customer service, easy online banking no hassle and tension Reviewed on: 5th April 2023

Very best service I have received no queur

Did not have to wait long to be service polite and helpful good service overall Will encourage anyone to use this bank Reviewed on: 5th April 2023

The easiest, most accessible bank available - 7 days a week!

I have been with Metro Bank for several years now, and highly recommend it. The staff are really nice and helpful, and without the long gueues one finds in most other banks. I travel frequently in Europe, and am able to use my debit car there, for payments and withdrawals, without any charge. I also love the fact that I can get a new card printed in the bank, without any delay. I'm also delighted with the 5-yr ISA I have just opened, at 4% p.a. Reviewed on: 5th April 2023

Efficient service

Very happy with the service provided by metro bank Reviewed on: 5th April 2023

Very caring bank

The bank is always there for you Reviewed on: 5th April 2023

Amazing bank

It’s this is best bank because it’s Open on weekends Also I have more time uk into bank anytime in the week Reviewed on: 5th April 2023

Customer-Friendly Bank

Good bank. Easy to contact a real person without endless menu's or wait times. Great opening hours too. Well trained staff are friendly and helpful. Reviewed on: 5th April 2023

Best bank ever

I have been with many banks and metro is by far the best. I have never had an issue with metro bank unlike my other banks. I have recommended metro to all my friends and family. Reviewed on: 5th April 2023

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