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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Very best service I have received no queur

Did not have to wait long to be service polite and helpful good service overall Will encourage anyone to use this bank Reviewed on: 5th April 2023

The easiest, most accessible bank available - 7 days a week!

I have been with Metro Bank for several years now, and highly recommend it. The staff are really nice and helpful, and without the long gueues one finds in most other banks. I travel frequently in Europe, and am able to use my debit car there, for payments and withdrawals, without any charge. I also love the fact that I can get a new card printed in the bank, without any delay. I'm also delighted with the 5-yr ISA I have just opened, at 4% p.a. Reviewed on: 5th April 2023

Efficient service

Very happy with the service provided by metro bank Reviewed on: 5th April 2023

Very caring bank

The bank is always there for you Reviewed on: 5th April 2023

Amazing bank

It’s this is best bank because it’s Open on weekends Also I have more time uk into bank anytime in the week Reviewed on: 5th April 2023

Customer-Friendly Bank

Good bank. Easy to contact a real person without endless menu's or wait times. Great opening hours too. Well trained staff are friendly and helpful. Reviewed on: 5th April 2023

Best bank ever

I have been with many banks and metro is by far the best. I have never had an issue with metro bank unlike my other banks. I have recommended metro to all my friends and family. Reviewed on: 5th April 2023

Amazing

Excellent bank with great polite staff,as we are aways running for somewhere and we dont have much time it has been very usefull for me. Happily a customer from 1 year and still counting. Reviewed on: 5th April 2023

Metro BANK, the best BANK!

Very good experience with this BANK. Reviewed on: 5th April 2023

Metro Magic

Having confidence in a bank is even more important in these difficult times. Just by entering the branch of Metro bank there is a feeling of professionalism and security. Reviewed on: 5th April 2023

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