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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easy access

First class service , straightforward to open an account no nonsense. Thanks Reviewed on: 5th April 2023

Very quick same day to set up and have bank card issued at branch

Very quick same day to set up and have bank card issued at branch Edgware very helpful staff Reviewed on: 5th April 2023

Very kind and helpful

Kind staff needed a new card and got it within seconds open on the weekends which is really good overall I recommend to all Reviewed on: 5th April 2023

Welcoming & accessible

Having been a customer now for five years plus, I have always received a warm and friendly welcome. I appreciate the consistent and extended opening hours and the additional in branch services offered. Would very much recommend Metro bank for anyone’s personal banking needs. Reviewed on: 5th April 2023

User friendly banking

Love how quick and easy it it is to get banking done with Metro Bank. The branches are actually welcoming and enjoyable to visit. The longer opening hours make it possible to get into a branch easily if needs be, and being able to get a new card on the spot has been so helpfull. Its the kind of experience Ive always thought banking should be. Im a fan of the red lolly pops too! Reviewed on: 5th April 2023

Very likely 10

I have no problem with metro Bank I’m happy with their services and they quick with getting back to you with your queries. Reviewed on: 5th April 2023

SO HELPFUL BANK

So helpful, so friendly, so clean,so smart,so up to date and so fresh. The bank that moving with the time,s. Well done to all the staff. Reviewed on: 5th April 2023

A Great Service

Being open everyday is a great bonus. They are always there to help when needed. Friendly staff with great product knowledge. Reviewed on: 5th April 2023

great

such a good bank so happy with the Reviewed on: 5th April 2023

Fantastic service

Had my current account and instant access savers for a while now and I haven't had any issues with the service! Super easy to use and manage, couldn't recommend it more! Reviewed on: 5th April 2023

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