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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

My Metro Bank

My partner recommended Metro bank to me. I wasn’t to sure in the beginning but this bank made me feel very welcome. They went over and beyond to help me open up an account they were very accommodating. Couldn’t fault them in anyway Reviewed on: 5th April 2023

Reliable bank and safe

Metro was always a good bank ! I didn't have any problem , or if i had they helped me straight away . Such a good bank ! Keep it going ! Reviewed on: 5th April 2023

The best bank

Metro Bank is an inclusive bank all, are welcoming including pets. They make banking easy and accessible for all and are always friendly and welcoming Reviewed on: 5th April 2023

Awesome bank

Always helpful and open food times Reviewed on: 5th April 2023

Easy to get started and good support

With this bank, it’s easy to set up and access your current account, as they support you all the way through the beginning to the end without complaints. The staff are always there to help you no matter what the circumstances. Reviewed on: 5th April 2023

You are open on Sundays

There is no long queue and people who work there know exactly what they're doing.The service is excellent. Reviewed on: 5th April 2023

Very satisfied

Staff are co operative as customers don’t need to wait long for their turn in cue Reviewed on: 5th April 2023

Nice and friendly

Very well kept band friendly staff and Google services. Reviewed on: 5th April 2023

Easily accessible

Really great customer service and generous timings. Never had trouble with transactions or anything else. Overall great company with a wide range of branches throughout the UK. This is my first debit card and I was recommended to use metro bank by a friend and she has been using it herself for 10 years. Definitely would recommend. Reviewed on: 5th April 2023

Customer Assistance

I struggled to open a Uk bank account but when I went to metro bank everything was sorted and the staff in store were really helpful. Reviewed on: 5th April 2023

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