Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

View other Metro Bank products

4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

Customer service

Very helpful customer service. Face to face interaction. Reviewed on: 5th April 2023

Customer friendly and easy to use without much hassle, very good in early detection of financial fraud

Customer friendly and easy to use without much hassle, very good in early detection of financial fraud Reviewed on: 5th April 2023

Very happy

Very happy with this bank easy access and so easy with there accessibility Reviewed on: 5th April 2023

Metro Bank provides a great service with long opening hours

I like this bank because of its opening hours that are far more sensible and helpful. Reviewed on: 5th April 2023

Whole bank in general.

When switching to metro Bank from my previous bank it was so easy! They offer various options for you too. Once you fill out a form it's quick and simple metro Bank takes care of everything else so you don't have to! They also offered me a drink and some biscuits while we were sorting out the switch. If I had or have any problems I just pop in to the extremely friendly bank in my area and they are more than happy to help and will not be satisfied until you are satisfied with literally everything down to the finest detail!. Metro Bank is to me one of the best banks I've been a customer of and I don't think I'd ever change. I have even told my family and friends about them and how easy it is to switch and how friendly they are! I even took my dog into the bank as they are dog friendly too and they spoilt her rotten! With collar and bowl and some treats! She even had a tour of the bank behind the desk Reviewed on: 5th April 2023

I recommend metro bank

I'm very happy with Metrobank. Very helpful and professional. Every time I have been to the office for any reason they have been very helpful. App easy to use. The only thing I don't like is that you need lots of passwords to enter into the online banking. Also that you can't access to the card details through the online bank. Reviewed on: 5th April 2023

Good

A good thing about this bank is that is opened on weekends and they are helpful and very communicating. Reviewed on: 5th April 2023

good support

they always do it in the bank immediately. i like it. Reviewed on: 5th April 2023

The best bank

Facilitates with best user friendly accounts system and have the easiest money transfer system Reviewed on: 5th April 2023

Good customer service

This bank is wonderful, open seven days of the week, open till late, good customer service Reviewed on: 5th April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Clydesdale Bank 3.92 from 61 reviews
Cash account
from TSB 3.68 from 100 reviews
Choice Current Account
from Danske Bank UK 3.79 from 22 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub