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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Metro Bank provides a great service with long opening hours

I like this bank because of its opening hours that are far more sensible and helpful. Reviewed on: 5th April 2023

Whole bank in general.

When switching to metro Bank from my previous bank it was so easy! They offer various options for you too. Once you fill out a form it's quick and simple metro Bank takes care of everything else so you don't have to! They also offered me a drink and some biscuits while we were sorting out the switch. If I had or have any problems I just pop in to the extremely friendly bank in my area and they are more than happy to help and will not be satisfied until you are satisfied with literally everything down to the finest detail!. Metro Bank is to me one of the best banks I've been a customer of and I don't think I'd ever change. I have even told my family and friends about them and how easy it is to switch and how friendly they are! I even took my dog into the bank as they are dog friendly too and they spoilt her rotten! With collar and bowl and some treats! She even had a tour of the bank behind the desk Reviewed on: 5th April 2023

I recommend metro bank

I'm very happy with Metrobank. Very helpful and professional. Every time I have been to the office for any reason they have been very helpful. App easy to use. The only thing I don't like is that you need lots of passwords to enter into the online banking. Also that you can't access to the card details through the online bank. Reviewed on: 5th April 2023

Good

A good thing about this bank is that is opened on weekends and they are helpful and very communicating. Reviewed on: 5th April 2023

good support

they always do it in the bank immediately. i like it. Reviewed on: 5th April 2023

The best bank

Facilitates with best user friendly accounts system and have the easiest money transfer system Reviewed on: 5th April 2023

Good customer service

This bank is wonderful, open seven days of the week, open till late, good customer service Reviewed on: 5th April 2023

No listening to an hour of music before getting a human to talk to

This bank is truly amazing, the staff are always helpful and resolve queries instantly wherever possible. Swindon branch exceptional! Reviewed on: 5th April 2023

Best Service

From start to finish the staff were available, attentive, efficient. Despite a few complications on my side I was able to setup 2 accounts on 2 separate occasions with ease over the last 4 years. Reviewed on: 5th April 2023

Great service

Always excellent service online and in person Reviewed on: 5th April 2023

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