Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

View other Metro Bank products

4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

No listening to an hour of music before getting a human to talk to

This bank is truly amazing, the staff are always helpful and resolve queries instantly wherever possible. Swindon branch exceptional! Reviewed on: 5th April 2023

Best Service

From start to finish the staff were available, attentive, efficient. Despite a few complications on my side I was able to setup 2 accounts on 2 separate occasions with ease over the last 4 years. Reviewed on: 5th April 2023

Great service

Always excellent service online and in person Reviewed on: 5th April 2023

Always very helpful, compassionate will go the extra mile to help

Helpful every time I have needed advice or help x Reviewed on: 5th April 2023

Most convenient

Metro Bank are putting their customers first. They open in convenient hours. They don't keep closing their branches, leaving customers wondering where they can go. Service is always excellent. Very helpfull and pleasant staff. Reviewed on: 5th April 2023

The Best Bank!

For many years I’m a customer of a Metro Bank and they are brilliant! I wish you many many many years ahead with the same high standard to all of us - your customers! Reviewed on: 5th April 2023

Amazing service

I receive an amazing service, regardless if I am in the UK or abroad, happy with it Reviewed on: 5th April 2023

Excellent customer 3

Staffs are friendly and very helpful queries are dealt with promptly. The bank opens 7 days per week until late. Reviewed on: 5th April 2023

Convenient, friendly, easy

The long opening hours, comparatively simple process for opening an account and easy, friendly service has kept us Metro Bank clients for more than 10 years. Reviewed on: 5th April 2023

Top class banking

No fuss easy to use app and always there on the phone for they're customers excellent customer service 5 stars Reviewed on: 5th April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Account
from permanent tsb 0.00 from 0 reviews
Platinum Added Value Account
from Lloyds Bank 3.96 from 47 reviews
Current Account
from Allied Irish Bank - AIB 3.78 from 16 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub