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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

good support

they always do it in the bank immediately. i like it. Reviewed on: 5th April 2023

The best bank

Facilitates with best user friendly accounts system and have the easiest money transfer system Reviewed on: 5th April 2023

Good customer service

This bank is wonderful, open seven days of the week, open till late, good customer service Reviewed on: 5th April 2023

No listening to an hour of music before getting a human to talk to

This bank is truly amazing, the staff are always helpful and resolve queries instantly wherever possible. Swindon branch exceptional! Reviewed on: 5th April 2023

Best Service

From start to finish the staff were available, attentive, efficient. Despite a few complications on my side I was able to setup 2 accounts on 2 separate occasions with ease over the last 4 years. Reviewed on: 5th April 2023

Great service

Always excellent service online and in person Reviewed on: 5th April 2023

Always very helpful, compassionate will go the extra mile to help

Helpful every time I have needed advice or help x Reviewed on: 5th April 2023

Most convenient

Metro Bank are putting their customers first. They open in convenient hours. They don't keep closing their branches, leaving customers wondering where they can go. Service is always excellent. Very helpfull and pleasant staff. Reviewed on: 5th April 2023

The Best Bank!

For many years I’m a customer of a Metro Bank and they are brilliant! I wish you many many many years ahead with the same high standard to all of us - your customers! Reviewed on: 5th April 2023

Amazing service

I receive an amazing service, regardless if I am in the UK or abroad, happy with it Reviewed on: 5th April 2023

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