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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

I liked Metro Bank it's yesy open acount for oll my family, my alot friend using this branch Metro bank nr 1 for my family

We long time using Metro Bank, very friendly, helpful staff,we open acount for a kids,for me,for oll my friends,using,Metro Bank we happy the Metro bank it's open oll weeks and weekends we very happy got this bank staff olways help with oll situation,iff people don't understand English it's explain more it's very very good branch in my Town. Reviewed on: 5th April 2023

Best Bank Ever

The staff are always so helpful, even printing new debit cards in store Reviewed on: 5th April 2023

Great bank

Helpfull and friendly staff , great phone app and kids savings account Reviewed on: 5th April 2023

Banking made easy

I am very satisfied with my almost 4 years at Metro Bank. Staff in the branches has always been helpful, they open every day and are quick to answer on the phone. No hidden fees or issues. I think the best about a bank is when you barely hear from them. Reviewed on: 5th April 2023

Easy to work with

It has, until now, been the easiest to work with Bank. The app works perfectly and their customer service has always been great! I’m fully satisfied and would recommend to anyone who asks. Reviewed on: 5th April 2023

Good

Very good and excellent work, always friendly Reviewed on: 5th April 2023

Always there in person

I love Metro Bank customer service, they are always there for that one to one service, which is why I chose them and why I will choose them for my business start up account in the future. Reviewed on: 5th April 2023

Ease, support and people to talk to

Best bank by far, they are open every day, people to speak to in order to sort issues for you and the fix things very quickly if you have any issues. Reviewed on: 5th April 2023

Open on Sundays

For me its hard to go to the bank theyre open on Sundays but they need a self deposit machine Reviewed on: 5th April 2023

Yes it works for Me

Account process setup was quick and under an hour. Card setup and account functions all within 48 hours. Reviewed on: 5th April 2023

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