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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Metro Bank

Best bank in the world , ay really recommend this bank is open 7 days. Reviewed on: 5th April 2023

Great service and friendly staff

I have had positive experiences every time I visit Metro bank. The staff are always friendly and helpful. When I have had an issue with my account it was solved quickly and efficiently. I always recommend this bank to people. Reviewed on: 5th April 2023

Metro actually values you

It’s a joy to walk into a Metro Bank as opposed to other high street banks, if you can actually find any of the other branches that is. Highly recommend Reviewed on: 5th April 2023

Best Bank for its convenience

Metro Bank provides its customers convenience no other bank can offer. Aside from having their doors open 7 days a week, their banking app is very user friendly. Reviewed on: 5th April 2023

I liked Metro Bank it's yesy open acount for oll my family, my alot friend using this branch Metro bank nr 1 for my family

We long time using Metro Bank, very friendly, helpful staff,we open acount for a kids,for me,for oll my friends,using,Metro Bank we happy the Metro bank it's open oll weeks and weekends we very happy got this bank staff olways help with oll situation,iff people don't understand English it's explain more it's very very good branch in my Town. Reviewed on: 5th April 2023

Best Bank Ever

The staff are always so helpful, even printing new debit cards in store Reviewed on: 5th April 2023

Great bank

Helpfull and friendly staff , great phone app and kids savings account Reviewed on: 5th April 2023

Banking made easy

I am very satisfied with my almost 4 years at Metro Bank. Staff in the branches has always been helpful, they open every day and are quick to answer on the phone. No hidden fees or issues. I think the best about a bank is when you barely hear from them. Reviewed on: 5th April 2023

Easy to work with

It has, until now, been the easiest to work with Bank. The app works perfectly and their customer service has always been great! I’m fully satisfied and would recommend to anyone who asks. Reviewed on: 5th April 2023

Good

Very good and excellent work, always friendly Reviewed on: 5th April 2023

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