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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Banking made easy

I am very satisfied with my almost 4 years at Metro Bank. Staff in the branches has always been helpful, they open every day and are quick to answer on the phone. No hidden fees or issues. I think the best about a bank is when you barely hear from them. Reviewed on: 5th April 2023

Easy to work with

It has, until now, been the easiest to work with Bank. The app works perfectly and their customer service has always been great! I’m fully satisfied and would recommend to anyone who asks. Reviewed on: 5th April 2023

Good

Very good and excellent work, always friendly Reviewed on: 5th April 2023

Always there in person

I love Metro Bank customer service, they are always there for that one to one service, which is why I chose them and why I will choose them for my business start up account in the future. Reviewed on: 5th April 2023

Ease, support and people to talk to

Best bank by far, they are open every day, people to speak to in order to sort issues for you and the fix things very quickly if you have any issues. Reviewed on: 5th April 2023

Open on Sundays

For me its hard to go to the bank theyre open on Sundays but they need a self deposit machine Reviewed on: 5th April 2023

Yes it works for Me

Account process setup was quick and under an hour. Card setup and account functions all within 48 hours. Reviewed on: 5th April 2023

Best customer service

Love the current account facilities, instant card replacement and free to use card in Europe. Staffs are helpful, friendly and exceeded my expectations. Reviewed on: 5th April 2023

Great service

Always on hand & always get great service Reviewed on: 5th April 2023

Friendly staff

Amazing staff, helpful and they working 7 days Reviewed on: 5th April 2023

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