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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Always there in person

I love Metro Bank customer service, they are always there for that one to one service, which is why I chose them and why I will choose them for my business start up account in the future. Reviewed on: 5th April 2023

Ease, support and people to talk to

Best bank by far, they are open every day, people to speak to in order to sort issues for you and the fix things very quickly if you have any issues. Reviewed on: 5th April 2023

Open on Sundays

For me its hard to go to the bank theyre open on Sundays but they need a self deposit machine Reviewed on: 5th April 2023

Yes it works for Me

Account process setup was quick and under an hour. Card setup and account functions all within 48 hours. Reviewed on: 5th April 2023

Best customer service

Love the current account facilities, instant card replacement and free to use card in Europe. Staffs are helpful, friendly and exceeded my expectations. Reviewed on: 5th April 2023

Great service

Always on hand & always get great service Reviewed on: 5th April 2023

Friendly staff

Amazing staff, helpful and they working 7 days Reviewed on: 5th April 2023

Perfect banking experience Colchester branch

Metro bank is just what we need in a bank. Very friendly helpful staff open longer hours and open on Sundays is so important for us. We can get to speak to a member of staff the minute we walk into the branch they have always got a smile and get right to any problem we may have and get it sorted with no problem. The manager even came to introduce himself while we opened our account and got us both a cup of coffee while our bank cards were being printed. Also the coin exchange machine is important to us. Other bonus’s are free pens lollipops for children and somewhere to sit for a while if needed. We recommend this bank to everyone. Dennis and jane Reviewed on: 5th April 2023

Super

The bestProfessionalism, colleagues greed, easy to work with the application. I get fast and professional answers. Reviewed on: 5th April 2023

Great bank

Always able to help never any long queues I work long shifts and they are open when I need to pop in to the bank Reviewed on: 5th April 2023

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