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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great bank

Personally the best I have banked with, easy customer support and whenever I had a problem it was resolved very quickly, hardly any delays or problems with online banking and branches open late! Reviewed on: 5th April 2023

Great sincere service

Metro never fall short when it comes to dealing with my personal matters, whether it’s me general issues or pressing. I always feel they have gone above and beyond for me. I leave there satisfied. Reviewed on: 5th April 2023

Easy access with friendly staff and quick response

Online banking is very easy and anyone can use it or come to the branch and have a lovely and friendly staff who is Tracy’s to help you in any matter relating to banking, locker, or any app issues. Reviewed on: 5th April 2023

Available anytime

The app is very good the branches are always open Reviewed on: 5th April 2023

Metro Family

Best customer service. Best bank for personal and business. Reviewed on: 5th April 2023

Danut

Good bank holidays good good 1000 Reviewed on: 5th April 2023

Metro providea us best online banking services through there online banking system it's easy for me to manage my finances. Thank you metro bank

So it's my first time experience opening an account in any bank and I'm glad I choose metro bank for myself it's such a great experience such a good service they provide there account holders. the staff is very good they listen to u and resolve the issue with useful advices and help you is every possible way there online banking system is very good to handle easy to access through there online banking system I manage my expenses easily overall its a best experience. Thank you metro bank Reviewed on: 5th April 2023

The best bank ever

The workers are very friendly and take their time to talk withe the customers and they never disappointed l will recommend metro bank to everyone in the hole world Reviewed on: 5th April 2023

Best Customer service

It has always been very pleasing to get any help very quickly and either on the phone or face to face staff are very helpful and polite . Reviewed on: 5th April 2023

The best bank

Hi ITS very good BANK and protect all the Custom Reviewed on: 5th April 2023

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