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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Perfect banking experience Colchester branch

Metro bank is just what we need in a bank. Very friendly helpful staff open longer hours and open on Sundays is so important for us. We can get to speak to a member of staff the minute we walk into the branch they have always got a smile and get right to any problem we may have and get it sorted with no problem. The manager even came to introduce himself while we opened our account and got us both a cup of coffee while our bank cards were being printed. Also the coin exchange machine is important to us. Other bonus’s are free pens lollipops for children and somewhere to sit for a while if needed. We recommend this bank to everyone. Dennis and jane Reviewed on: 5th April 2023

Super

The bestProfessionalism, colleagues greed, easy to work with the application. I get fast and professional answers. Reviewed on: 5th April 2023

Great bank

Always able to help never any long queues I work long shifts and they are open when I need to pop in to the bank Reviewed on: 5th April 2023

Great bank

Personally the best I have banked with, easy customer support and whenever I had a problem it was resolved very quickly, hardly any delays or problems with online banking and branches open late! Reviewed on: 5th April 2023

Great sincere service

Metro never fall short when it comes to dealing with my personal matters, whether it’s me general issues or pressing. I always feel they have gone above and beyond for me. I leave there satisfied. Reviewed on: 5th April 2023

Easy access with friendly staff and quick response

Online banking is very easy and anyone can use it or come to the branch and have a lovely and friendly staff who is Tracy’s to help you in any matter relating to banking, locker, or any app issues. Reviewed on: 5th April 2023

Available anytime

The app is very good the branches are always open Reviewed on: 5th April 2023

Metro Family

Best customer service. Best bank for personal and business. Reviewed on: 5th April 2023

Danut

Good bank holidays good good 1000 Reviewed on: 5th April 2023

Metro providea us best online banking services through there online banking system it's easy for me to manage my finances. Thank you metro bank

So it's my first time experience opening an account in any bank and I'm glad I choose metro bank for myself it's such a great experience such a good service they provide there account holders. the staff is very good they listen to u and resolve the issue with useful advices and help you is every possible way there online banking system is very good to handle easy to access through there online banking system I manage my expenses easily overall its a best experience. Thank you metro bank Reviewed on: 5th April 2023

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Metro Bank: Current account reviews

100% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Metro Bank: Current account now

Metro Bank Current account reviews (10581)

Perfect banking experience Colchester branch

Super

Great bank

Great bank

Great sincere service

Easy access with friendly staff and quick response

Available anytime

Metro Family

Danut

Metro providea us best online banking services through there online banking system it's easy for me to manage my finances. Thank you metro bank

Do you have a different Metro Bank product?

Want to see more from Metro Bank?

Young Savers

Instant access savings

Business banking

Join Smart Money People

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