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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10565 reviews)

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4.87

Based on 10,565 reviews, last reviewed 7th Mar 2025

600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

always answer my queries with one phone call, hardly... always answer my queries with one phone call, hardly ever have to wait for the phone to be answered, are brilliant Reviewed on: 7th March 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10565)

Review of the Metro Bank, Current Account:

Excellent Current Account

Never had a problem. Staff are friendly, helpful and patient. App is very useful for general banking and spending reviews. I'm a very happy customer. Reviewed on: 26th February 2025

Excellent service

Excellent service Staff are excellent Reviewed on: 15th April 2023

Professional

Kind, caring , understanding, go all the way to b helpful at all times.. Reviewed on: 15th April 2023

Fab bank

By far the best bank l have ever dealt with.long gone are the dreaded fear of visiting branch.100%service ,never had a complaint.brilliant helpful staff.fabulous bank. Reviewed on: 13th April 2023

Amazing place & fantastic staff

Going there you feel like you are being transported into the superhero universe with the futuristic designs to their buildings accompanied by the bright lights and spacious layouts it is very comfortable walking into and out of the banks, you’re always greeted with a smile and talked to with respect, the staff never have a problem explaining things and will always have a friendly chat along side no matter your age everyone is treaded the same way. I’ve not had any problems with metro bank and will always recommend them to 18-25 year olds around me. Reviewed on: 13th April 2023

Metro Bank does a great service to their clients

I always had a great experience from Metro Bank service Reviewed on: 13th April 2023

Amazing

Cannot fault metro, lost card straight in sorted straight away, fraud spotted on account instand phone call and card temporarily blocked, locked myself out of online banking literally went straight to bank seen within 10 minutes and back on line, no problems what so ever, everything hassle free, have recommended metro and will continue to do so Reviewed on: 12th April 2023

Fantastic, would never switch!

I moved to the UK 6 years ago from Canada and Metrobank was the only bank that would allow me to open an account. Ever since then they have been nothing but helpful. I have never waited over five minutes on hold when calling, everyone is kind and caring, I feel like I am being treated like a valued customer and not just a number. The opening and closing times are fantastic, it makes life much easier when I go in and even my dog gets a treat and water! The app is so simple and effective to use unlike other apps I have used in the past. I would never switch banks and am a happy and loyal customer! Reviewed on: 12th April 2023

Great personal service

In the day of online chat bots and terrible call centres, I love metro banks offering. They care, they provide a great service and I can see that they offer employment to a diverse group of amazing people. Thank you Reviewed on: 12th April 2023

Open 24 x 7

Metro bank goes over and above to be there for its customers 24 x 7 Reviewed on: 11th April 2023

Best bank I have ever used

From the customer service to the ease of the app or Business banking Metro Bank makes other banks feel like dinosaurs Love them Reviewed on: 11th April 2023

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