Smart Money People Logo

Metro Bank: Current Account reviews

4.88
Based on 10,558 reviews, last reviewed 9th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

I been a victim of a fraud transaction from a fraud... I been a victim of a fraud transaction from a fraud company named LUCKY2GO. I reported the same day to Metro bank, what happen was that metro bank let... Read more Reviewed on: 9th November 2024
Pedro M's avatar
Pedro M

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10558)

Review of the Metro Bank, Current Account:

It Just Works!

5
I love Metro Bank because things work as expected. Faster Payments are instant - which can't be said for some other banks - and I can see pending transactions in my online account, so as soon as I have used my debit card I can see the transaction. The staff in store are very friendly and helpful as are the staff at the end of the telephone. All as it should be, but often isn't elsewhere. Reviewed on: 11th April 2021

Great personal service

5
In the day of online chat bots and terrible call centres, I love metro banks offering. They care, they provide a great service and I can see that they offer employment to a diverse group of amazing people. Thank you Reviewed on: 12th April 2023

Open 24 x 7

5
Metro bank goes over and above to be there for its customers 24 x 7 Reviewed on: 11th April 2023

Best bank I have ever used

5
From the customer service to the ease of the app or Business banking Metro Bank makes other banks feel like dinosaurs Love them Reviewed on: 11th April 2023

Customer focused

5
Great customer service and easy app access Reviewed on: 11th April 2023

Excellence

5
Excellent service throughout the bank on various products and services Reviewed on: 11th April 2023

Excellent service

5
Metro bank services for current account is excellent Reviewed on: 11th April 2023

Banking made simple

5
Metro have made my life so much easier since transferring to them a few years ago. Their branches are open longer hours than other banks. New cards can be issued immediately in store. There is no jargon other nonsense to stop keeping my money easily accessible. Reviewed on: 11th April 2023

Great bank with outstanding customer service!

5
Metro bank is unlike any other bank I have dealt with. Their accounts are really great with additional functionality like using the card abroad with no fees. Also their staff is really knowledgeable. I highly recommend trying them out! Reviewed on: 11th April 2023

Best bank

5
I love Metro Bank its simply the best, it has nice branches, friendly staff and great customer service I always recommend them Reviewed on: 11th April 2023

customer service

4
Excellent customer service, well maintain, good and easy app service. Reviewed on: 11th April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Metro Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products