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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10569 reviews)

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4.86

Based on 10,569 reviews, last reviewed 16th Apr 2025

900% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Metro bank I love metro bank I have been a customer since I was 11 years old they are a great financial institution but over the last year they have removed some... Read more Reviewed on: 16th April 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10569)

Review of the Metro Bank, Current account:

Service in store is impeccable.

Store service is excellent. App is great too. Would be good to add the ability to reset your online banking password without calling/going in to store, as it is very complicated to do without store/call centre. Reviewed on: 11th March 2022

Amazing app!!!

Easy to use, reliable and overall utterly fantastic!!! Reviewed on: 21st April 2023

Quick and easy to do.

Metro bank has always been quick service and the staff are always kind when entering Recently opened a current account didn’t have to make a appointment gave me bank card same day Reviewed on: 20th April 2023

Best bank in uk

Metro bank is the best bank in United Kingdom Reviewed on: 19th April 2023

Excellent

An excellent and easy experience from start to finish! Definitely recommend for everyone! Reviewed on: 18th April 2023

VERY FRIENDLY AND EASY TO USE

VERY FRIENDLY AND MODERN BANK NOT OFFICIAL AND INTIMIDATING Reviewed on: 17th April 2023

Simple and easy to open bank account instantly

As the bank is open every day, makes it easier to bank with Metro and also access safety deposit box 7/7 Reviewed on: 16th April 2023

Excellent service

Excellent service Staff are excellent Reviewed on: 15th April 2023

Professional

Kind, caring , understanding, go all the way to b helpful at all times.. Reviewed on: 15th April 2023

Fab bank

By far the best bank l have ever dealt with.long gone are the dreaded fear of visiting branch.100%service ,never had a complaint.brilliant helpful staff.fabulous bank. Reviewed on: 13th April 2023

Amazing place & fantastic staff

Going there you feel like you are being transported into the superhero universe with the futuristic designs to their buildings accompanied by the bright lights and spacious layouts it is very comfortable walking into and out of the banks, you’re always greeted with a smile and talked to with respect, the staff never have a problem explaining things and will always have a friendly chat along side no matter your age everyone is treaded the same way. I’ve not had any problems with metro bank and will always recommend them to 18-25 year olds around me. Reviewed on: 13th April 2023

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