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Metro Bank: Current Account reviews

4.88
Based on 10,558 reviews, last reviewed 9th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

I been a victim of a fraud transaction from a fraud... I been a victim of a fraud transaction from a fraud company named LUCKY2GO. I reported the same day to Metro bank, what happen was that metro bank let... Read more Reviewed on: 9th November 2024
Pedro M's avatar
Pedro M

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10558)

Review of the Metro Bank, Current Account:

It Just Works!

5
I love Metro Bank because things work as expected. Faster Payments are instant - which can't be said for some other banks - and I can see pending transactions in my online account, so as soon as I have used my debit card I can see the transaction. The staff in store are very friendly and helpful as are the staff at the end of the telephone. All as it should be, but often isn't elsewhere. Reviewed on: 11th April 2021

Quick Set Uo

5
Excellent service. Account opened in minutes, card through in a couple of days. No hassle, straight forward banking Reviewed on: 10th April 2023

Great service - always open!

5
Very happy to shout how great I think Metro Bank have been Always open when i need them as I am self employed Always polite and helpful This goes for each and every staff member I have dealt with over 5 plus years Keep up the good work! Reviewed on: 10th April 2023

Awesome service

5
Awesome service across multiple channels Reviewed on: 10th April 2023

Most wanted is Metro bank

5
I like Metro bank because is full of security, plus application is good but can be touched here and there to be excellent. Reviewed on: 10th April 2023

Metro Bank

5
This is an absolutely amazing place to bank. The services are 10/10 and beautifully designed stores are opened 7days a week giving you peace of mind, flexibility and receive an excellent customer service experience at all times. I can proudly say this is a bank which puts customers at heart of everything they do and really takes good care of their local community. Additionally, you step in the store to open up an account and walk out with a debit card/cheque book in your hand. Inevitably, this is the reason the bank has grown and expanded rapidly within a short space of time since its inception. Reviewed on: 10th April 2023

Efficient, friendly, and customer focused

5
Setting up an account for the first time with Metro was a far easier and more pleasant experience than with my other bank. The staff member was friendly and avoided complicated jargon and pressurised up-selling. I like the atmosphere in store, very customer focused. Reviewed on: 10th April 2023

Excellent

5
Excellent outstanding service.Keep up the good work.Thank you. Reviewed on: 10th April 2023

Metro has an Excellent customer service

5
I can visit Metro Bank at my own convenient times. Open every day. Has good customer care. Very efficient and very polite when dealing with the customer. I can recommend them to millionaire worldwide Reviewed on: 10th April 2023

Great customer service

5
Waiting time in the bank is always minimal and staff is always friendly and helpful. Reviewed on: 10th April 2023

Current account reviewing

5
My experience with metro bank is great as they are fast responders when something wrong might happen making them in my opinion the best British bank and deserving of the award Reviewed on: 10th April 2023

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